HomeSnag Reviews

Name: HomeSnag
Address: Office 1, Izabella House, 24-26 Regent Place, Birmingham, Birmingham
Rating: 4.94

4.9 Rating 593 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

Metrics

4.9

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

HomeSnag 5 star review on 6th December 2024

Ian

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication throughout, a comprehensive report and a detailed call to go through it. Very happy with this service”

Helpful Report

Posted 1 day ago

“We recently used HomeSnag for an inspection of our kitchen extension, and I was very pleased with the service. Dominic was professional, courteous, and very approachable throughout the process. His assessment was calm, balanced, and clearly explained, which gave us confidence and clarity in understanding the condition of the work. The report was detailed and well presented, highlighting key points in a clear and objective manner. Overall, I found the service to be thorough and reassuring, and I would not hesitate to recommend HomeSnag.”

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Posted 1 day ago

“Definitely worth the money. We wouldn’t have picked up some of the issues that were found. It’s meant that some of these issues were already fixed before completion and the others are on a list to be rectified.”

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Posted 2 months ago

“I have used Homesnag for both my Pre completion and Fundamentals Surveys. My surveys have both been undertaken by Frazer. The reports were clear and comprehensive. There were a couple of minor points to clarify which Frazer undertook expeditiously. The Admin and Support Managers are fantastic and very easy to deal with. The bookings for my surveys were made at one time and a couple of months before the completion of my house and 12 - 18 months before the Fundmanetals survey during the defects period from the developer. I've had to revise the date a few times so that the majority of defects and costly defects were completed and could be checked. This has meant lots of friendly calls and discussions with both Naomi and Dina. Thank you both for your help and patience. I was able to highlight any concerns prior to the Fundamnetals Survey so that these could be included in the survey or both parties had a clear understanding why they were omitted. Homesnag have certainly added value and allowed managing my defects to become less emotional, providing objective evidence of any issues. I'm a construction industry professional and would not hesitate to recommend or use Homesnag again”

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Posted 2 months ago

“Highly recommend Home Snag and Valerija the surveyor, I booked the PCI survey and received my 64 page report and images completed to forensic standard. Do not buy a new house without a Home Snag survey.”

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Posted 2 months ago

“Dominic who conducted our PCI survey was brilliant. Great detail on the report and sent same day as conducted. Also very detailed responses to some of our questions via email post report. Admin team were helpful and attentive in particular Dina who was patient in explaining the different surveys they provide. Genuinely would highly recommend this company.”

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Posted 2 months ago

“Valerija did an extremely thorough survey of the apartment and seemed to cover everything. Her attention to detail was commendable and the report HomeSnag issue is very clear per room of the house, complete with photos/videos as evidence of the issues found. The report was sent to me the next day after the survey took place which was fantastic.”

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Posted 2 months ago

“Very professional and helpful with any queries. Would recommend their approach and services to New home buyers. It makes the whole process a lot easier.”

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Posted 3 months ago

“Didn’t meet the inspector but seemed to be nice and really thorough. Called to introduce himself the day before and gave a plan of action. Then communicated on day of inspection and called to discuss findings prior to sending report in case we had any queries. All in all great service and would highly recommend and use in future (if needed)”

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Posted 3 months ago

“It was my first time hiring a snagging specialist. With all the workload that moving house brings, we decided to delegate spotting issues to someone properly qualified. Frazer did a thorough and impressive job. I was particularly impressed by his attention to detail—checking each socket to ensure it was level stood out as exactly the kind of precision the job demands. The service was worth the investment.”

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Posted 3 months ago

“Professional, very thorough snagging report. Easy to arrange and quick to produce the report.”

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Posted 3 months ago

“Good website, very easy to arrange visit, professional service with prompt and comprehensive report.”

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Posted 3 months ago

“I am so happy that we decided to choose HomeSnag. Everyone is so professional and the communication was very easy. In the middle of the complicated process of buying a house, this company was so smooth and efficient and got the job done with no stress whatsoever. We were not expecting a long report as things looked perfectly fine at our new build house.So we are so grateful to Dominic for his attention to detail and professionalism. Big thank you to the entire team.”

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Posted 3 months ago

“The whole process went smoothly. Darly was extremely professional and took the time to talk through what he had found. I felt it was a thorough survey and the report was easy to read.”

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Posted 3 months ago

“Very detailed snagging report and quick delivery. Thank you! :)”

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Posted 4 months ago

“HomeSnag were great & Daniel who attended was very polite & knowledgeable. Also, they were able to bring my appointment forward by a few weeks which was even better for me.”

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Posted 4 months ago

“Highly recommend, the team are very helpful and give clear explanations of everything”

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Posted 4 months ago

“Definitely recommend to have a good insight of what needs improving in the house.”

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Posted 5 months ago

“Very easy process. Team turned up, did their report extremely thoroughly. I am a first time buyer so don’t really know a lot about the NHBC regulations, the team managed to go through everything with a fine-toothed comb and I have sent the report back to the developers who have to remediate everything on the report as part of the agreement. The report gave me great peace of mind knowing that I have not been taken advantage of. 10/10 would recommend.”

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Posted 6 months ago

“Booked HomeSnag online (quick and easy) for peace of mind for my new build property. Lee arrived, and proceeded to work efficiently and expertly. He was very happy to answer any questions that I had (a lot, sorry!) and worked thoroughly around the property whilst being very respectful (I was working from home at the time) I received the snagging report 24 hours later which was clear and well presented. Lee spotted both major and minor issues, and captured them in the report. In summary, I couldn’t recommend HomeSnag enough. Great work, great people. Thanks again!”

Helpful Report

Posted 6 months ago

HomeSnag is rated 4.9 based on 593 reviews