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HomeSnag Reviews

4.9 Rating 421 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

4.9

Based on 421 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“HomeSnag were very thorough, their report well produced with photos and explanations when needed. I thought their red, amber, clear system helped with giving an overall idea of what they found and what needed the most work. I also appreciated the findings being in an Excel file as well as pdf so we could organise the findings. After I received the report I sent it to my home builder and they have acted on fixing issues using the report. Very happy with the service and results, made buying and moving into our new home easier and gave us peace of mind going forward. Thank you!”

Posted 1 year ago

“Would higly recommend. Extremely pleased with the thorough report and photos from Daniel who found 186 items which needed attention, some of which were extremely concerning. Report was forwarded to Builder and Solicitor which gave me professional backing to deal with the problems. Money well spent with HomeSnag and will consider a Reinspection visit from them to confirm things have been attended to correctly. Buying a house is the biggest thing anyone will do and HomeSnag definitely earned their fee.”

Posted 1 year ago

“Quick and efficient, polite and friendly. Our site manager was very impressed with the snag survey. Only spotted two smaller things that were missed.”

Posted 1 year ago

“Very professional service”

Posted 1 year ago

“Dave arrived and was professional and helpful.”

Posted 1 year ago

“Brilliant, professional and friendly service from Adam, did a great survey picking up so many things we didn't notice and providing a full report with pictures and descriptions that we were able to share with the builder. Thanks Adam!”

Posted 1 year ago

“Very good service, they did the survey within a week and I got the results for them survey back the very next day. The information is very clear and informative and everyone I spoke with at HomeSnag was helpful and friendly. Would use them again and definitely recommend them. 11/10”

Posted 1 year ago

“Alex was amazing, very helpful.”

Posted 1 year ago

“Daniel visited us at the start of January. He was proactive in communicating with us, letting us know when he was going to arrive and what to expect from the snagging survey. He was very thorough and pointed out the more major points, explaining the relevance. The report came through promptly in the following 2 days which we are working through with the developer. Daniel was fantastic and I would recommend HomeSnag to other people buying a new build.”

Posted 1 year ago

“Great service. Very knowledgeable. Adam was very thorough and a nice guy to deal with.”

Posted 1 year ago

“Outstanding - Mr Alex visited my new house found more than 120 issues, including a number that I would not found such as the floor creaks excessively in Bedroom, Landing and Staircase. I am highly appreciate to HOMESANG especially Mr. Alex.”

Posted 1 year ago

“We purchased this as we were having major issues with Avant Homes. Although we had been in the home 18 months, we felt we needed a snag report as they had become very difficult to deal with and what they were saying was not correct. The person who attended from HomeSnag was very thorough, and I would say it is worth every penny for what you get for your money, the advice and the report. I had shortlisted about 5 companies who do a similar sort of thing, but when I called up the office to discuss the lady advised me other avenues and routes of success and spent around half an hour with me, it was then I advised them to commence as they seemed very customer focussed.”

Posted 1 year ago

“I am happy to find HomeSnag with inspector Daniel to audit my new flat, he was so patient and professional to spot many improvements to make a new home better.”

Posted 1 year ago

“Very good service, survey professionally carried out on the day Report received within 5hrs :) Really good report, clear with excellent photos Will definitely reuse this service if I need a survey in future”

Posted 1 year ago

“I am absolutely delighted with the work by HomeSnag. Alex who visited my property found more than 200 issues, including a number that I wouldn't have found until it was too late. In addition, the report was very detailed with photos and references to NHBC standards. I can thoroughly recommend HomeSnag and intend to book a resnag when the rectifications have been made.”

Posted 1 year ago

“Outstanding-we have no hesitation in recommending RICS Accredited HomeSnag.The level of expertise shone through during the thorough house inspection and first class working report provided. Alex was outstanding , finding faults and rout causes we had no idea about, some of which would have caused real problems if left undetected and was spot on with his diagnosis .The photographic evidence provided in the report is invaluable along with the references to NHBC standards to support the findings.Can not thank you enough for the help and support this has provided.”

Posted 1 year ago

“Very good service, survey professionally carried out on the day. Thanks”

Posted 1 year ago

“The gentleman that came as friendly and helpful. Found things we would have never thought to look for. Good all round service.”

Posted 1 year ago

“Plenty of contact when I first asked for details about how a survey would be broken down. Closest booking was 2 weeks away, so plan ahead slightly. Great booking system with added extras. An email 2 days before, and then a text from my snagger the day before. Lee was very professional and prompt, talked me through the process, answered all my questions and explained the colour coding system on the report. Highlighted all the things I missed and was happy to explain what was wrong with each thing and put it into simple terms. The report was laid out by room which made life easier to follow along, jobs were aligned to each trade group so I know I'm getting the right individual for the job. Explained what the issues was, with a highlighted photo and stated what the tolerances were according to NHBC. So no room for the developer to blag me. Report received within 12hrs, along with a text confirming payment and a link to a survey. Will definitely reuse if I need a survey in future. Let's just hope the builders pick up on all the things that need to be addressed.”

Posted 1 year ago

“The staff was very kind, explained everything with patience and checked the entire house very well. Things that we are impossible to spot. They provide a list of the problems for us and for developer to make sure we both checks all snags.”

Posted 1 year ago

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HomeSnag is rated 4.9 based on 421 reviews