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HomeSnag Reviews

4.9 Rating 422 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

4.9

Based on 422 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Frazer attended our new build in the South West, he was very professional and prompt to the time he advised. The thorough report following the inspection reflected his passion for his job and we are very pleased with the service provided. I would strongly recommend HomeSnag to anyone seeking this professional service.”

Posted 3 years ago

“Fantastic service from booking to the survey. George came out to carry out the survey and explained everything that he was going to do and gave updates throughout the process. He was extremely thorough and provided a clear report that I could pass straight on the the developers. This service has been invaluable and I would urge anyone buying a new build house to use HomeSnag.”

Posted 3 years ago

“Very good service with a detailed report offering peace of mind”

Posted 3 years ago

“Tom visited our house and was very thorough with his report. He checked items we didn’t even consider to look at. He was polite and was really helpful with a couple of follow up questions we had. We would highly recommend Homesnag and the report generated was easy to pass on to site.”

Posted 3 years ago

“HomeSnag did an great job. Efficient and excellent. The report was extensive and thorough. I would recommend them to anyone.”

Posted 3 years ago

“Excellent service and survey.”

Posted 3 years ago

“The service very good”

Posted 3 years ago

“We had Tom come to our house and he provided an excellent service. Excellent knowledge and talked us through some of the issues he had found. Couldn’t believe how quickly he turned the report around! Highly recommended.”

Posted 3 years ago

“Alex knew his stuff and although the build was of a good quality he found elements I would never had identified. I have already recommended them for another relative. Great work guys.”

Posted 3 years ago

“We have been really impressed with HomeSnag, would definitely recommend. Tom was prompt at sending over the survey, spotting lots of issues we would never have picked up ourselves. We had a follow up call with him to ask some questions and he gave great advice, talking us through how best to approach and specific areas to be most concerned about. Great service!”

Posted 3 years ago

“HomeSnag were very thorough in their survey and flagged every problem and imperfection both external and internal to the property. The report was delivered to me the day after the survey was done and the surveyor was very prompt in answering the questions I had about some of the points he raised. During the survey he wasn’t able to go into the loft because of an active wasps nest but offered to look at photos after the survey once the wasps nest was cleared.”

Posted 3 years ago

“Thank you Homesnag for providing such a professional and helpful service. Anthony was polite, friendly and efficient. His report was emailed to us on the day of the survey and we sent it directly to the builders. It was reassuring to be informed that there were no major problems with our new home. The details in the report, along with accompanying photographs and stick on markers in the house, clearly identified all issues for the builder to attend to. Within a couple of weeks 90% of the snags have been rectified.”

Posted 3 years ago

“Great service. Online booking was simple and I received a text the night before to say when Anthony would be with us. Anthony found snags we would never have seen. Overall a fantastic peace of mind having just purchased a new home.”

Posted 3 years ago

“I was very happy to get such a short notice appointment. The report was sent over the next day and was thorough, well presented and very useful. Communication from the surveyor was very good too, with text messages advising the inspection had been done and when the report was emailed over. A few report questions were answered very quickly too. Excellent service overall”

Posted 3 years ago

“Superb professional service with incredible attention to detail. The agent was able to detect issues with a new build which could have had expensive consequences gone undetected for any length of time. The report is comprehensive with easy to understand referencing to areas requiring attention and proved invaluable as part of a new house snagging process.”

Posted 3 years ago

“Lee was knowledgeable and meticulous. His report identified some quite significant issues with the property, and gave me confidence to challenge the developer to make them right. I would absolutely recommend getting a snagging report on a new build property for peace of mind.”

Posted 3 years ago

“Very friendly, professional and knowledgeable service. Money very very well spent. Highly recommend Homesnag, you will not be disappointed.”

Posted 3 years ago

“Alex was very professional. I would recommend them.”

Posted 3 years ago

“Homesnag has a very easy to use and navigate website. Costs are very transparent. The only thing I would say is to expand on what the additional services entail as some people may not realise how the additional services could be just the support they need. Likewise this could be lost revenues that could easily be recouped by the business. I was impressed how quickly we were able to get an appointment slot, only 2 days later. Joe, our representative, was very professional, very friendly, and helpful. There was no hidden agenda as one would often worry about with these things. The report arrived swiftly again, 2 days later, and was very clear and thorough in providing the issue at hand with descriptions and photographs along with providing solutions to the developer. We hope this will help us in getting all the issues sorted with our developer. Very pleased. Thank you Homesnag.”

Posted 3 years ago

“Lee arrived on time and explained the main issues in detail and clearly. I had confidence that Lee identified all the problems. I would highly recommend getting a snagging survey done!”

Posted 3 years ago

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HomeSnag is rated 4.9 based on 422 reviews