HomeSnag Reviews

Name: HomeSnag
Address: Office 1, Izabella House, 24-26 Regent Place, Birmingham, Birmingham
Rating: 4.94

4.9 Rating 554 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

Metrics

4.9

Based on 554 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

HomeSnag 5 star review on 6th December 2024

Ian

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab service, received a thorough in detail report. Findings were explained clearly to us before the snagger left, we have now been able to present our findings to the developer who is working through the report to rectify. The report is helping the process to be as smooth and efficient as possible with pictures and severity markers throughout.”

Helpful Report

Posted 3 days ago

“Excellent service and very pleased with the professional report that arrived almost immediately. It has made conversations with our developer so much easier. Highly recommended.”

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Posted 4 days ago

“Billy provided an excellent service on the day, very detailed and a friendly guy. The report provided was also very detailed and in an easy to follow format for keeping track of resolutions to the snags. Would definitely recommend this service!”

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Posted 1 week ago

“Marius was on time and communicated clearly throughout the survey process. He provided a comprehensive report on the day of the survey. Thank you Marius!”

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Posted 1 week ago

“The service provided by HomeSnag has been excellent. The admin team always replied the same day to our emails and voice mails, were really helpful, and were very pleasant and easy to talk to over the phone despite us having to repeatedly contacting them, as we had to rearrange the date for our PCI three times. The PCI by Tom was extremely detailed and thorough. He picked up many snags we would have missed. Also having a professionally produced report has made it a lot easier to deal with the developer. We would highly recommend anyone buying a new build property to get an inspection done by HomeSnag.”

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Posted 1 week ago

“Excellent Service. Marius was very thorough and the report was issued the in afternoon following the inspection in the morning!”

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Posted 2 weeks ago

“The surveyor arrived promptly during the arrival window they provided. They explained the process really well and opened with discussion about the site so far and what snags we’ve already raised and if they’ve been addressed. They also talked us through a few of the snags they identified. I worked from home the same day and they were not intrusive at all and we were able to just leave the surveyor to do their thing.”

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Posted 2 weeks ago

“If you've just bought a house I would highly recommend! The chap who came round was friendly and really thorough. Great value for money.”

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Posted 3 weeks ago

“Lee was absolutely amazing, super friendly, and thorough. He took the time to walk through the snagging process and highlighted key issues throughout the property. The report was detailed and comprehensive. Would highly recommend HomeSnag. 10/10”

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Posted 4 weeks ago

“Great service and fantastic turn around times. PCI took place Friday morning and report received early Monday. HomeSnag liaised with our site team so minimal contact required with myself to organise. Many thanks!”

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Posted 1 month ago

“Professional service with provision of very detailed report. Highly recommended.”

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Posted 1 month ago

“We were very impressed with our survey and the detail it went into.”

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Posted 1 month ago

“Great service. great comms before, during and after. Timely return of report.”

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Posted 1 month ago

“Excellent service throughout. Dina was very helpful and knowledgeable, and Daniel done a thorough and fantastic job at the property. Thanks to these guys we had loads of things rectified at our new home which would have otherwise gone unnoticed. 10/10 and I highly recommend this service to everybody.”

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Posted 1 month ago

“Very helpful from start to finish. Booking process was quick and easy. Everyone I spoke to was polite and full of knowledge. Would definitely recommend to anyone wanting reassurance on their new home. Definitely worth every penny.”

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Posted 1 month ago

“Very happy and reassured with my new build pre completion inspection. Lee attended and I received his report the next morning. I also discussed a couple of queries with him and he was very helpful. Thank you Lee. Also a thank you to Naomi who assisted me with my initial enquiry.”

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Posted 1 month ago

“Fast, thorough, professional”

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Posted 1 month ago

“Highly recommend! Frazer was professional and has good understanding of the NHBC regulations. The report provided is easy and clear to understand with photos and comments as a back up. I am satisfied with the service provided.”

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Posted 2 months ago

“Very quick response time from having the house snagged to receiving the report. Daniel was very thorough and efficient and helped to identify issues that we most definitely hadn't noticed ourselves. Easy booking process as it was online and could easily see pricing. The report was laid out nicely with snags reported in each room with pictures so easy to identify. Would recommend HomeSnag.”

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Posted 2 months ago

“Efficient, polite and helpful from start to finish.”

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Posted 2 months ago

HomeSnag is rated 4.9 based on 554 reviews