HomeSnag Reviews

Name: HomeSnag
Address: Office 1, Izabella House, 24-26 Regent Place, Birmingham, Birmingham
Rating: 4.95

5.0 Rating 569 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

Metrics

5.0

Based on 569 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

HomeSnag 5 star review on 6th December 2024

Ian

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you’re about to move into a new build, HomeSnag is definitely worth considering. They do a thorough job checking everything, from big issues to little cosmetic problems that might slip through the cracks. The team is super professional but also easy to talk to, and they make sure you understand exactly what needs fixing. The report is detailed, and they’re quick to answer any questions you have. Great service, great value – definitely worth it for peace of mind before you move in!”

Helpful Report

Posted 1 day ago

“Very professional, informative and easy to understand report. We were present throughout the assessment which helped enormously to 'see' the issues that we weren't aware of but would have noticed ourselves after a while. Feel very reassured about how to address the issues raised.”

Helpful Report

Posted 1 day ago

“We have just used HomeSnag for a full snagging survey on a new build property and have been extremely impressed with the thoroughness of the report, which arrived 3 days after the survey. We undertook our own snagging but the survey completed by Valerija (Val) uncovered a lot more issues and defects than we had not spotted. The report breaks down everything room by room and externally and highlights significant issues as either amber or red depending on urgency, as well as more minor/cosmetic issues. We also found Naoimi and Dina in their customer service team to be professional, knowledgeable and friendly and contactable by phone, which is a rarity these days! Thank you!”

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Posted 4 days ago

“Very efficient and thorough. Was on time. Did not disrupt our day.”

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Posted 1 week ago

“Tom was fantastic, left no stone unturned. The developers are now going through the list and sorting the problems. Really nice guy and would highly recommend to anybody”

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Posted 1 week ago

“Brilliant service! Professional and easy to use!”

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Posted 1 week ago

“We had Lee from HomeSnag visit in our first week of living in our new house. He went through each section at a time and let us know of any big issues there and then. He found so many issues that we had not noticed. The report was very professional and detailed.”

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Posted 3 weeks ago

“Marius was amazing. He took his time to go though the entire house and answer any questions that we had. Throughout his time here, he kept us updated on what he was checking and what was next. 5Star and would absolutely recommend HomeSnag (and have)”

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Posted 3 weeks ago

“Excellent service, definitely worth paying Homesnag to carry out a snagging service, the report was detailed and thorough but produced in a very user friendly format”

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Posted 3 weeks ago

“Absolutely amazing experience using HomeSnag. A thorough and detailed report . Will definitely reccomend Marius was a pleasure. Thank you,!”

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Posted 3 weeks ago

“The report came back very detailed, finding snags that I would’ve never checked had I done it myself. The report came back only a few hours after the appointment, meaning I could send it to the builders and they could get working on the defects the next day.”

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Posted 1 month ago

“Very good”

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Posted 1 month ago

“Highly recommended this home snagging service for everyone! I had done the fundemental survey here before my 2-yr builder's warranty expired with thermal lite added. Daniel had done a truely professional job and he had addressed all my concern. With the detailed report against building regulation, the builder has rectified all the problems prompty. Also, thanks Naomi for his excellent customer service with clear explanation on the services provided!”

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Posted 1 month ago

“I found HomeSnag online after a Google search, and emailed to query if they could undertake a survey where I lived and their next availability. Their response was prompt, polite, and really helpful and I was booked in within a week. Marius, the surveyor, arrived on time, was really smart and polite and explained what he'd be doing and then got cracking with minimal input required from me. The report was delivered that same day - it was clear, thorough, and very helpful.”

Helpful Report

Posted 1 month ago

“From booking to the level of snagging and detail we received everything was of a superb standard. Marius was very knowledgable and gave us insightful tips and pointed out key details. The site were very impressed with the standard of the snag list and were very complimentary,”

Helpful Report

Posted 1 month ago

“Fab service, received a thorough in detail report. Findings were explained clearly to us before the snagger left, we have now been able to present our findings to the developer who is working through the report to rectify. The report is helping the process to be as smooth and efficient as possible with pictures and severity markers throughout.”

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Posted 1 month ago

“Excellent service and very pleased with the professional report that arrived almost immediately. It has made conversations with our developer so much easier. Highly recommended.”

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Posted 1 month ago

“Billy provided an excellent service on the day, very detailed and a friendly guy. The report provided was also very detailed and in an easy to follow format for keeping track of resolutions to the snags. Would definitely recommend this service!”

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Posted 1 month ago

“Marius was on time and communicated clearly throughout the survey process. He provided a comprehensive report on the day of the survey. Thank you Marius!”

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Posted 1 month ago

“The service provided by HomeSnag has been excellent. The admin team always replied the same day to our emails and voice mails, were really helpful, and were very pleasant and easy to talk to over the phone despite us having to repeatedly contacting them, as we had to rearrange the date for our PCI three times. The PCI by Tom was extremely detailed and thorough. He picked up many snags we would have missed. Also having a professionally produced report has made it a lot easier to deal with the developer. We would highly recommend anyone buying a new build property to get an inspection done by HomeSnag.”

Helpful Report

Posted 1 month ago

HomeSnag is rated 5.0 based on 569 reviews