“The chair arrived damaged, I sent a message and pictures over the last three days. They just tell me I have to wait for the vendor to come back to them. I’m not happy because this is clearly a damaged product.”
“1st class service, item delivered next day, an email enquiry I made was answered after hours was answered 1st thing. The actual item is great I love it, and it was £20 cheaper than anywhere else.”
“I loved every aspect of my order. However, after receiving it, I realized that my parcel was missing screws, bolts, and nuts. I reached out to the after-sales service team, who were very supportive. I explained the situation to them, and they guided me through filling out the part exchange form. After I completed the form, the sales team contacted me and sent a replacement. They also informed me that I could keep the old one for spare parts or anything else I might need. Thank you, everyone!”
“I ordered a table and chairs,it said on your website table and two chairs,so I ordered another pair of chairs to match ,I paid someone to put them together, this was not for me but for my daughter so I was not there when the boxes was delivered our put together, what did we have a table and six chairs, you need to check your website ,as I would not have added an order for another two chairs,the boxes were torn apart.
The delivery message I had one day even though I gave my daughters mobile number,I don't live near my daughter ,so why didn't you message her about delivery arrangements.
Anyway fast delivery , table and four chairs look great , but she has two chairs that she has no use for and no room ,and needn't of been purchased........
Cannot give reviews on wardrobes as they have not been delivered and put together yet which will probably take a few more weeks ........”
“Great communication regarding delivery from both the company and couriers. Great customer service too! The sofa looks just like the photos! I am very very satisfied!! Thank you!”
