“My first order never arrived they said it had been returned to the depot. I decided the quickest way forward was to cancel the order for a full refund and reorder a new one to save confusion/quicker way to get the item. I have now received the item but they have accused me of refusing delivery for the original cancelled item. They are now charging me £38 by deducting it from the refund this is a disgrace and will never use them again. I will also discourage people to use the website I am deeply annoyed with the way I have been ripped off and accused.”
“Very fast delivery and reliable service. Customer support is next to none truly recommended to anyone. My 1 year old absolutely loves her 4 in 1 trike can't fault them when ordered it said 9 days for delivery it arrived within 3”
“The purchased item arrived 2 days laterthan expected with several defects including items with holes not drilled through completely and items ot fit for purpose.”
“Ordered from here for the first time. Ordered on a Thursday afternoon and the product arrived on Saturday! Well packaged and fab product. Cannot recommend this company enough!!”
“I ordered a sensor kitchen bin it was £45 other places were cheaper but home done said they could deliver before, it didn’t arrive which isn’t a surprise when they use Evri as a delivery company!
After loads of chasing and complaining a new one was going to be sent then they delivered the original one, which was dented and the sensor part didn’t work! A complete waste of of my time and money avoid this company unless you enjoy stress!”
“Ordered it Monday night...delivery stated end of week to following week..
Delivery arrived Wednesday morning....I was v sceptical and scared as I have ordered stuff online and paid for it x2 for a monumentous birthday 7 years later I still haven't received my goods!!.. I did say this to the lovely south African delivery driver...so I was really excited like a big kid...still haven't put together what I ordered but at least it was actually delivered.....”
“Ordering was easy product arrived quickly and well packaged. Very easy to assemble. Overall very pleased with whole experience and would definitely recommend the item and the company.”
“Very quick delivery time. Delivery driver not that helpful but that is a reflection on the deliver company, not Home Done.
I did try to cancel the order as soon as I made it but those messages weren’t acknowledged. However, the product is so good that I’m glad the cancellation didn’t go through!”
“Our item of furniture arrived swiftly following our order. The item was well packaged and arrived in perfect condition. Competitively priced - the same item was available on other sites. Would be happy to order through Home Done again.”
