“Good selection of solid furniture and easy to order with Apple pay. Lovely piece of furniture arrived within the delivery window estimate with a telephone call the day before delivery giving a time window.”
“I love it, it looks great in my home and my cat took to using it right away. Good price, lovely quality and considering I ordered over new years a quick delivery”
“DO NOT BUY FROM THIS COMPANY! The delivery men refused to assemble the sofa (even though it was supposedly included in the price) they told me I had to pay an additional £40. As a woman on her own I had little choice but to pay. As they were driving away I noticed they’d attached two of the legs incorrectly. I called the guy back immediately but he told me I’d have to put it right myself. I reported this to Home Done over two weeks ago. They’re conducting an ‘investigation’. All I want is my £40 back. But so far, nothing despite calling and emailing them multiple times. The sofa itself looks nice - but two of the seat cushions are much harder than the chaise long part of the L shape - there’s no ‘give’ in them at all. Home Done assured me they will soften - but given their customer service in rectifying the delivery charge, I have little faith in them.”
“Excellent customer service especially when a problem with delivery caused by carrier. Shed is excellent value for money and perfect for our needs. Thank you”