“Amazing service, expected delivery within a months time and revived within a week. The two gentlemen who fitted the wardrobes were lovely and polite. Very happy with the wardrobes and service I have received.”
“Product is amazing. But unfortunately the parcel was delivered a day earlier than expected and was left on my door step on a busy main road. Just glad it was still there when I arrived home”
“The wardrobe is fantastic, requires at least two people to put it together. However, the delivery service should be really improved- I have had it cancelled three times and they tried to blame me. First time I couldn’t do the scheduled delivery as I was not going to be home(first time) and I did advice that I work and can only do after 6PM or a day that I take annual leave. The delivery was scheduled for one day AFTER 6PM, confirmed a day before and then on a day the deiver calls me in the middle of the day that will be at mines in 1-2h. When it was clearly specified to be after 6PM(so cancellation second time). The driver did promise to collect it on a day that I took an anual leave, we agreed times 11-16 o’clock. By 6PM there was nothing delievered and when I called the depot they were surprised I was expecting a parcel, but blamed me for cancelling it for the third time. Absolutely ridiculous. Home Done- you could do better!”
“Good communication, delivered very quickly, however disappointed that I spotted the same wardrobe on a different site £100 cheaper, shop around people.”
“Ordered my purchase on the 20th of December 2021 and only getting it today 19/3/22 so unsure why the wait was so long
Disappointed in the fact that I chased the delivery date and was not contacted by Home Done
Despite that the delivery driver Robert came when he said he would and was very polite and assembled the product to a fantastic standard
Quality if the product is very good just disappointed in the time it took to be delivered
May use them again but unsure as the delivery time is sub standard”
“Great product, looks great and good quality. Delivery much quicker than delivery date. One thing to watch is the delivery date in the text message received was not the British way of writing it which was a little confusing, had to call and double check. Also only delivered to down stairs.”
