Jussara Fernandes Torres
I made a purchase but they didn't send me a confirmation email, after a few days they sent me an email to review it, I was indignant considering that I hadn't received any confirmation email and hadn't even received the item, I got worried and decided to send an email to Home Done to complain, finally they ended up sending me the order number, a few days later I receive a message from Vida XL saying that they will make the delivery, through DPD on 1/18/2023, which I did not understand very well considering that I had made the purchase at Home Done, and finally I received the item, when I opened the box I found the styrofoam all torn apart and stuck to the furniture, I had a great deal of work to remove them, when checking the furniture I realized that the furniture was falling apart and one of the drawers was damaged, I returned it the same day they said they would send me an email with the details of my return so far I have not received anything, I sent an email again to complain they also did not respond to me until now The. I don't recommend this site because if you have a problem with the item they simply don't want to know.
1 year ago
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Home Done has a 4.3 average rating from 1,846 reviews

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