“I was very worried about my purchase with Home Done as I read some pretty awful reviews AFTER I had placed my order. I had absolutely nothing to worry about. Communication and customer service was spot on and extremely pleased with product which came much quicker than expected.”
“Hi just to phone Saturday to rearrange delivery for today as I not going to be in as at work they didn't know anything about but they text me on friday I’ve not got the footstool yet can let me know when I will get the footstool”
“Home done have been amazing. COVID has made things much harder these last few month and due to lockdown it has taken a while for my order to be delivered. Home done have kept me up to date about the delivery situation every step of the way and offered alternative furniture options that might be able to come out sooner. They have been really helpful and respond quickly. 15 outta 10 would order from again”
“Despite saying free delivery contacted me to request a bank transfer of an additional £25 to deliver my item. Still waiting for delivery nearly 6 weeks on as Yodel are an incompetent courier and have stopped receiving communications about the status of my order. Appalling service.”
“Exact service my items were out of stock when I ordered them but was told they would be back in stock 1/2 weeks right on time they were sent out to me fast excellent service and I was updated all the time,oh and the silent night pillows were great a lot cooler than a lot of other pillows very pleased.”
“Five stars from the beginning to the end (seated on the very comfy and modern sofa).
Website: users friendly.
Customer service: diligent and professional.
Delivery: fast and resourceful.
Item: great.
A huge thank you all.”
“When I bought my item you didn't really say I'd got to pay delivery charge as when I payed it stated free delivery so was shocked when you asked for more, I'd say put your delivery charges on full total, shame I probably won't use you again due to this as times are hard I couldn't really afford your extra 49.99 and will advise others about this
Yours not very happy
Plus this what it said when I payed
FREE (UK MAINLAND)”
“Very impressed with the parasol.
Came much earlier than expected, however I was disappointed with the carriers as they left it outside my front door and it could have been taken by a anyone walking past.
HOME DONE I'm impressed with though”
“I bought 3 Chicago wardrobes which were delivered on time and very well packed. I was able to assemble all 3 including the 2m wide one single handed. I was so satisfied with them that I ordered a further one for the spare bedroom.”
“Got a delivery message stating my order would be with me by 10 am last Sunday and it never got delivered, I never recieved no call and still have no idea what is going on with my order”
