“You’ve asked me to write a review and I’ve not even received the product yet! We received a phone call on 30/12/21 to say the wardrobe was to be delivered late afternoon/evening on 31/12/21. We were told that the driver would contact us before the delivery! You’ve guessed…no phone call and
No delivery!!! We waited in as well on such an important night!! Still don’t know when the wardrobe is due to be delivered as nobody has had the courtesy to say sorry or answer my email?”
“It’s very bad experience, until now I didn’t get my parcel.but from the courier delivery it’s show that they already delivered. I’m Very disappointed, I will not recommend to my friends at all.”
“I thought ikea is selling low quality products...yours are the worst I ever seen. I emailed you regarding this and still waiting for your response.
I bought 2 wardrobes , payed £820 for something which doesn't worth £100. Total rip off...I learned my lesson in a worst way possible. I'm expecting someone to get in touch with me as soon as possible and send someone to pick up your stuff.”
“Good service - quick email replies, and early delivery. Item good quality, but should have come with a warning that it needed someone very good at assembling it!”
“Hello there,
I've just opened the box to start building my daughter's dresser unit purchased from you and the corner of the mirror is damage!?
Is it possible to send a replacement as it very noticeable”
“Wasn't kept informed as to when sofas were being delivered. Had to ring up to enquire which wasn't easy.
When sofas arrived they were extremely uncomfortable despite the description saying extremely comfortable. 4 people have sat on them all shapes and sizes and all agree uncomfortable. Would never buy again from this company.”
“Having difficulties to return the item which is still in its original packaging. The only way to contact aftersales is by email. I am waiting whether the item will be collected and have been warned there is a charge for it”
“The website is easy to use and has plenty of choice.
I was given information on updating my delivery preference and contacted to ask if I was pleased with my order.”
“Do NOT buy from Home Done Limited. I have bought the trio white high gloss from them and was surprised that this product is made of pressed cardboard and a very thin one. The bedroom furniture is for daily use and I doubt that this trio will not be broken in 2 weeks after daily use. I want to return it, but the return postage to Scotland exceeds the cost of trio and Home Done Limited does not offer a collection service. I have logged a legal dispute with Home Done Limited.”
