“Was worried after I ordered a lounger From home done and didn’t receive an order no. & the negative reviews. However customer service was brilliant, answered promptly and although it was Delivered few days late this was due to Covid crisis! High quality product when assembled. Would definitely recommend”
“We ordered this fittted wardrobe from Home Done as the price was the best we'd seen, and the design was perfect for our room. The whole process was easy and with the national lockdown in progress, delivery was quick. Customer services was excellent and the delivery man friendly, careful and followed the social distancing. It took my husband around 6 hours on his own, only due to not having an empty room to work in. The parts were all there, and the whole manufacturing of parts were very well made. We are very pleased with our purchase and would recommend Home Done as they offer top quality service and excellent products.”
“My order Chicago Sliding door wardrobe made in a set time, assembly service very efficient, and I am satisfied, I recommend honestly! I will definitely use your services again to the next room.”
“Products was delayed but with no communication, still waiting for one of them now. Don't bother ringing, they never answer the phone and you'll just get a big hefty phone bill. They did reply when emailed pretty quick but the fact I had to email to find out anything about my product is very frustrating”
“Product was good considering the price, however there were a few minor scuffs.
The customer service was a joke. I had to constantly chase up the delivery. The wardrobe ended up being about 2 weeks late. The call centre staff had very poor english and struggled to understand what was being said. When I finally got a date for delivery, I couldn't get a time slot which meant I had to take the day off work. The delivery men apparently couldnt take it up the stairs as they werent insured (it was extremely heavy). After all that, I wasn't going to leave a review untill I saw about £20 extra on my phone bill for the call centre calls.”
