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Home AV Direct Reviews

4.8 Rating 4,668 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

4.8

Based on 4,668 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 20th April 2024

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Home AV Direct 5 star review on 29th August 2023

Home AV Direct 5 star review on 25th May 2023

Home AV Direct 5 star review on 17th March 2023

Leighton Snooks

Home AV Direct 5 star review on 23rd February 2023

Home AV Direct 5 star review on 7th October 2022

26

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with my purchase, it was very well packaged. The only fault was with the delivery. Home AV said it would arrive the next Woking day, however as I ordered it in the evening it would be the day after. DPD didn't deliver till the 3rd day after ordering .”

Posted 3 years ago

“Good service reasonable price .does the job”

Posted 3 years ago

“The process of purchasing the new sound bar and subwoofer was easy and the items were very competitively priced. The only slight criticism was the order was not delivered together with the items arriving on different days, which was not ideal. Overall a good service.”

Posted 3 years ago

“CD player returned under guarantee for repair on 6th April - caught up in virus situation and repair delayed - matter finalised by issue of credit note as player could not be repaired by Teac agent - replacement item just purchased and received within 2 days. 6 months for an answer, despite the virus delay, indicated no priority or no urgency on the part of all parties involved. However, once credit note issued, matter finalised very quickly, hence the 4 star rating.”

Posted 3 years ago

“Excellent service item delivered as promised would use again and will use again.”

Posted 3 years ago

“You guys were great but DPD were awful I did not get my parcel NDD I got it 4 days later”

Posted 3 years ago

“A delay on delivery but happy I have it now”

Posted 3 years ago

Author didn't leave any comments.

Posted 3 years ago

“Good service 👍”

Posted 3 years ago

“Good service”

Posted 3 years ago

“Speedy service and reliable.”

Posted 3 years ago

“Promt delivery ggod price very happy with the Bose Revole”

Posted 3 years ago

“Good service”

Posted 3 years ago

“Ordered replacement headphone pads. Ordered was shipped the same day and arrived within 3 working days. Well packaged and good service”

Posted 3 years ago

“Order process and delivery good but paint scrape on top surface of Amplifier.”

Posted 3 years ago

“Great service and super fast delivery.”

Posted 3 years ago

“When I had to call on it to revise my address details, telephone support was fast and efficient with a very friendly and helpful chap at the other end of the line. My order arrived in line with expectations and the Sonos Connect I bought at a sale price has put life and fizz back into my ageing hi fi unit. A very nice piece of kit. Thank you.”

Posted 3 years ago

“Great service, packing a bit iffy, but no damage.”

Posted 3 years ago

“The online customer service enthusiastically responded but unfortunately no transaction was successful”

Posted 3 years ago

“Service was very good however the product purchased is so far not up to expectations as it is being very tempermental to set up.”

Posted 3 years ago

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Home AV Direct is rated 4.8 based on 4,668 reviews