Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,742 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good value and easy to use website. The ordering process was easy and I had no problems. However it took 3 days for a next day delivery, placed late on previous week. Hence why 4 stars.”

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Posted 4 years ago

“So far everything is good. Happy with their packaging and timed delivery.”

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Posted 4 years ago

“Service was acceptable however item did not perform as hoped. This was not the fault of AV Direct just my system it turned out.”

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Posted 4 years ago

“VERY HELPFUL STAFF”

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Posted 4 years ago

“I am very happy with my purchase, it was very well packaged. The only fault was with the delivery. Home AV said it would arrive the next Woking day, however as I ordered it in the evening it would be the day after. DPD didn't deliver till the 3rd day after ordering .”

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Posted 4 years ago

“Good service reasonable price .does the job”

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Posted 4 years ago

“The process of purchasing the new sound bar and subwoofer was easy and the items were very competitively priced. The only slight criticism was the order was not delivered together with the items arriving on different days, which was not ideal. Overall a good service.”

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Posted 4 years ago

“CD player returned under guarantee for repair on 6th April - caught up in virus situation and repair delayed - matter finalised by issue of credit note as player could not be repaired by Teac agent - replacement item just purchased and received within 2 days. 6 months for an answer, despite the virus delay, indicated no priority or no urgency on the part of all parties involved. However, once credit note issued, matter finalised very quickly, hence the 4 star rating.”

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Posted 4 years ago

“Excellent service item delivered as promised would use again and will use again.”

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Posted 4 years ago

“You guys were great but DPD were awful I did not get my parcel NDD I got it 4 days later”

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Posted 4 years ago

“A delay on delivery but happy I have it now”

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Posted 4 years ago

Author didn't leave any comments.

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Posted 4 years ago

“Good service 👍”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Speedy service and reliable.”

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Posted 4 years ago

“Promt delivery ggod price very happy with the Bose Revole”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Ordered replacement headphone pads. Ordered was shipped the same day and arrived within 3 working days. Well packaged and good service”

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Posted 4 years ago

“Order process and delivery good but paint scrape on top surface of Amplifier.”

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Posted 4 years ago

“Great service and super fast delivery.”

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Posted 4 years ago

Home AV Direct is rated 4.8 based on 4,742 reviews