Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,668 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,668 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 20th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good experience, order arrived really quickly! Impressive!”

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Posted 3 years ago

“Placed order and two days later order had arrived. Very pleased. Only point is that I received an email saying my order was complete presumably when the order despatched but there was no tracking information. I placed the order as a “guest” so I created an account but there was no way to link the order to my account. Would have been good to be able to track the delivery. But as I said, it arrived very quickly anyway.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Only ordered a bed settee for the spare room. Delivery is 11-13 weeks so I cannot comment any further. I would have given 5 stars if the wait time had been less.”

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Posted 3 years ago

“Good customer service, helpfull and informative. However they won't let you know if there are any bargins to be had. And trust me if you look hard there are some bloody good bargins...”

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Posted 3 years ago

“The ordering process and delivery was excellent, arriving in good time despite the proximity to Christmas. The speakers themselves are fine, and as expected.”

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Posted 3 years ago

“Dealings with this Home AV had been good. Ordered the theatre system which turned out to be it unsuitable for the room m, so returned it within 2 days although there was a longer wait for the refund it was within the 14 day period - Communication could’ve been better. But under the circumstances with Covid and it being the Christmas period they did pretty well. I would’ve used them again but they didn’t have the item in stock.”

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Posted 3 years ago

“Great customer service”

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Posted 3 years ago

“Arrived really quick and in perfect condition, 100% satisfied 👍”

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Posted 3 years ago

“Quick service, decent price.”

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Posted 3 years ago

“Fair price. Quick dispatch. Shipped alternative bonus product which luckily was acceptable, BUT should have checked with me first!.”

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Posted 3 years ago

“Good product although no screws supplied”

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Posted 3 years ago

“vvvvvvvvvv”

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Posted 3 years ago

“product very good but incomplete no remote but later sent”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Delivered on time. Product sounds good and was discounted as "the box had been opened", but it would have been good if they were at least cleaned before shipping them. Otherwise good. Thanks.”

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Posted 3 years ago

“Very good value and easy to use website. The ordering process was easy and I had no problems. However it took 3 days for a next day delivery, placed late on previous week. Hence why 4 stars.”

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Posted 3 years ago

“So far everything is good. Happy with their packaging and timed delivery.”

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Posted 3 years ago

“Service was acceptable however item did not perform as hoped. This was not the fault of AV Direct just my system it turned out.”

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Posted 3 years ago

“VERY HELPFUL STAFF”

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Posted 3 years ago

Home AV Direct is rated 4.8 based on 4,668 reviews