Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,742 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would have given 5* but the item I’ve ordered was not in stock. In the web site it was showing as in stock. I was disappointed. But have refunded the full amount back.”

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Posted 3 years ago

“Nice earphone with high quality sound And delivery is fast”

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Posted 3 years ago

“A very quick service, very good”

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Posted 3 years ago

“Quick and prompt communication.”

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Posted 3 years ago

“Slight mix up with the wrong speakers being sent to me, in fairness they are identical save for 1 letter in the model number and one is active and other is passive. The issue was rectified professionally and quickly with the wrong speakers collected and the correct ones delivered within 36hours. Good price, cheapest I could find. Item arrived well packaged and in perfect condition as expected. Slight delay on the initial delivery, though it was dispatched in good time by Home AV Direct, the delay appears to be at the DPD end.”

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Posted 3 years ago

“Simple, good product.”

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Posted 3 years ago

“Order not without problems, but resolved to my satisfaction. I did not receive an order confirmation email and the ordered item was not delivered after a week. Fortunately, I paid using PayPal and their email contained the order number. Calling the store, I received good customer service. I was informed that the item was lost in the post and a replacement would be sent, which arrived the following week.”

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Posted 3 years ago

“Great service, our sound bar was delivered quickly. Only reason is lack of an email saying when they received my order and when I can expect it. But would defo use again!”

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Posted 3 years ago

“Great price for my JBL Charge 5 speaker, which included free next day delivery. It actually took two days to arrive, which I wasn't too bothered by, but I'm giving only for stars because of that. To be fair the website did warn of possible delivery delays though so a thumbs up for giving notice. Shame I can't give 4.5 stars really”

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Posted 3 years ago

“Pleased to have got the item at quite a discount. It was well packaged but why was the subwoofer and the speakers joined together as one parcel. It was really difficult and bulky to move. It should have been parcelled as two separate items.”

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Posted 3 years ago

“Good packaging, product is good Minimum 10 characters, who set that”

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Posted 3 years ago

“Projector is so far so good and delivery was good too”

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Posted 3 years ago

“Very pleased with the dispatch of the item and it came on time.”

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Posted 3 years ago

“Fast delivery. Good service. I wish they sent a email or message tracking the delivery of the item”

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Posted 3 years ago

“Very pleased with the Q acoustic speakers. They were a good price, easy to set up and are ideal for a small to medium sized room”

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Posted 3 years ago

“Prompt delivery and great correspondence”

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Posted 3 years ago

“Arrived quickly and at a good price.”

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Posted 3 years ago

“Item works perfectly, they were nicely packaged and delivery was quick. I did not receive a tracking number however, or an email that confirms that the item had been dispatched. Which would have been nice.”

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Posted 4 years ago

“tres bon produit livraison gratuites”

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Posted 4 years ago

“I was drawn to ordering from HomeAV as you could pay through the Amazon system, which gave me more confidence in them. Delivery was adequate.”

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Posted 4 years ago

Home AV Direct is rated 4.8 based on 4,742 reviews