Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,815 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,815 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

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“Great product description. Very fast and secure delivery. I bought a Polk Sigma S3 soundbar with a sub. It's amazing. Fills my 14x14ft room with quality sound. Easy to pair with Google Home app on Android phone, even easier with Apple devices. Bloototh connection with a laptop, optical and HDMI - everything is covered”

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Posted 5 years ago

“First time purchase from this company with no problems whatsoever, highly recommend.”

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Posted 5 years ago

“Good product although no screws supplied”

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Posted 5 years ago

“Found the site very useful and the order arrived exactly when stated.”

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Posted 5 years ago

“Brilliant service. Thoroughly recommended.”

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Posted 5 years ago

“With all the hifi websites/stores out there this was my first time. They had the best options available and offered the best deal for me. Great finance option and the they delivered on time a day early. Great customer service.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Fast delivery, good communication Highly recommended”

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Posted 5 years ago

“Friendly and helpful customer service followed by prompt delivery of goods.”

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Posted 5 years ago

“amazing , wonderful service , thank you”

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Posted 5 years ago

“Excellent service, even after first speaker was faulty. All sorted within 48 hours.”

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Posted 5 years ago

“Excellent and efficient service. There was an issue with part of the delivery which after a quick call was rectified within 24 hours. I won’t hesitate to use them again.”

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Posted 5 years ago

“Long delay in getting half my order despite the listing showing it was all in stock when I purchased. I didn't feel the communication was particulary good either. However, they were good enough to send the bulk of the order which was in stock, early and that arriveed extremely quickly.”

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Posted 5 years ago

“Product delivered on time and good customer service...”

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Posted 5 years ago

“Excellent service, and prompt delivery, nice easy website to use, overall very satisfied thank you.”

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Posted 5 years ago

“Brill , although the amp i wanted was not avialabe in Black another model was and it was sent very quikly and a refund for difference in price came back to my account as promised next day Spot on !!!”

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Posted 5 years ago

“vvvvvvvvvv”

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Posted 5 years ago

“Excellent service, delivered within the time specified and brilliant product.”

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Posted 5 years ago

“Very pleased with my purchase. Hearing things in music and films I've never heard before This is a great package Home AV Direct have put together. Home AV Direct where a pleasure to deal with as I had purchased the product through PayPal and I wanted to change to their finance deal and they had it sorted within an hour, and the goods arrived a day early. Over delivered on service, what more can I say.”

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Posted 5 years ago

“product very good but incomplete no remote but later sent”

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Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,815 reviews