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Home AV Direct Reviews

4.8 Rating 4,815 Reviews
96 %
of reviewers recommend Home AV Direct
Company Reviews Metrics
4.8
Based on 4,815 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Home AV Direct Reviews
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Philip Smith
Verified Buyer
“Fast and efficient - delivered on time”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellect. Goods advice ,goog price and delivered next day”
Helpful Report
Posted 5 years ago
Mr Simon Douglas
Verified Buyer
“Always very quick delivery, if you can wait a extra day it’s free delivery, communication very good.”
Helpful Report
Posted 5 years ago
Pete Buswell
Verified Buyer
“I couldn't find the stereo I wanted elsewhere despite others advertising stock. Phoned Home AV, they checked stock I ordered at 4pm. It arrived at my home at noon the next day. Good job by Home AV and the young gent who delt with my order.( I'm sorry your name escapes me. ) Best Pete”
Helpful Report
Posted 5 years ago
Sandra Harkness
Verified Buyer
“I still have not received my CD player over a week later. I asked to cancel my order and receive a refund. That request was refused even though I am legally entitled to one. The issue is still unresolved and your customer service has not dealt well with the problem.”
Helpful Report
Posted 5 years ago
David Gilchrist
Verified Buyer
“Unbelievable service. Fast, helpful and delivered the next day. Class.”
Helpful Report
Posted 5 years ago
Robert Wardell
Verified Buyer
“Great service”
Helpful Report
Posted 5 years ago
Aaron Rajan
Verified Buyer
“Delivered within a day, great service on the phone. Definitely will be a returning customer.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“The service and customer support and advice was Very good”
Helpful Report
Posted 5 years ago
Andrew Newman
Verified Buyer
“Very quick response to my initial email query confirming stock availability. I chose to pay the £4.99 for the next day delivery. Happy to say it was delivered next day. Very nice experience.”
Helpful Report
Posted 5 years ago
Richard Black
Verified Buyer
“Excellent service”
Helpful Report
Posted 5 years ago
Stephen Lavens
Verified Buyer
“Brilliant service, thank you.”
Helpful Report
Posted 5 years ago
Mark Henley
Verified Buyer
“Great service, cheapest by far, defo recommend!”
Helpful Report
Posted 5 years ago
Daniel Rolfe
Verified Buyer
“Nothing to complain about here. Goods as described. Arrived promptly. Excellent.”
Helpful Report
Posted 5 years ago
Malcolm Lewis
Verified Buyer
“Great service and good to talk through my options to someone in store. All delivered as promised and very well packaged.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“No comments.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Brilliant customer service and very quick delivery. Would definitely recommend 😀”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good condition came on time as it should be”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Great and professional customer service throughout my purchase and all of my questions were answered honestly and with confidence. All of the products arrived when stated.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Great service !”
Helpful Report
Posted 5 years ago
Home AV Direct is rated 4.8 based on 4,815 reviews
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