Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,815 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,815 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Service, fair price, prompt delivery of goods. 5 stars”

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Posted 5 years ago

“Having used a manual spin bath record cleaner for a few years I have now made the jump to the Pro-jest VC-E. For me the USP is being able to clean a dirty record on the VC-E and then be able to play it straight away without having to wait for it to dry on a rack. It’s at the cheaper end of the vacuum RCMs price range but It’s solidly built with aluminium construction and is simple to operate. It’s a much less messy and quicker way to clean LPs and the addition of a vacuum to the cleaner process, in combination with a cleaning fluid, helps remove a lot more of the engrained dirt on charity shop bargains. Highly recommended.”

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Posted 5 years ago

“Home AV was one of the few retailers in europe with proper blackfriday deals. delivery was fast and i received the package 1 day earlier then stated.”

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Posted 5 years ago

“Sonos Arc entertainment set. Products arrived within 48 hours. All good.”

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Posted 5 years ago

“Very good service and very good subwoofer”

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Posted 5 years ago

“Very good service, was shipped the wrong colour product, they quickly arranged for a replacement shipment and a pickup of the first item. Thanks!”

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Posted 5 years ago

“great fast efficient service - always return to these guys”

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Posted 5 years ago

“Everything ok”

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Posted 5 years ago

“Great service, product was delivered on time . Very happy with everything”

Home AV Direct 5 star review on 4th December 2020

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Posted 5 years ago

“Brilliant service and ultra fast delivery. Very impressed.”

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Posted 5 years ago

“Amazing service and fast delivery thank you for all your advice before purchasing”

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Posted 5 years ago

“Easy to deal with, fast delivery.”

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Posted 5 years ago

“Quick, great value and on time - exactly what you need !”

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Posted 5 years ago

“You should only display products that are in stock. And you need to be much quicker dealing with orders that there is a problem with. Terrible service”

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Posted 5 years ago

“Quick service, product works perfectly. Would recommend!”

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Posted 5 years ago

“Good price and quick delivery!!”

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Posted 5 years ago

“Great company amazingly fast shipping Thanks”

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Posted 5 years ago

“very fast delivery highly recommended”

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Posted 5 years ago

“Responsive customer service (at least on the sales side) and they use DPD so delivery was spot on.”

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Posted 5 years ago

“Item turned up next day as promised, no damage and all working fine. A very painless purchase.”

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Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,815 reviews