Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,811 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 13th January 2026

James

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Anonymous

Anonymous // 01/01/2019

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“Quick delivery via DPD- good 0% finance option for sr 23 A&E player. Would use again”

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Posted 2 years ago

“The product that I received is not the one I ordered. I attached photos of the product shown in your website and the one I received. They are different solutions and packaging. I contacted customer service for a refund or exchange but they ignored my request and replied it was the correct one.”

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Posted 2 years ago

“Bought a pair of Bose replacement ear pads. Ordering was straightforward and delivery in 2 days was very good. Very competitive pricing as well. Great service. Thank you.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Excellent service, quick delivery and good price. Highly reccomended”

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Posted 2 years ago

“Very helpful on the phone prior to ordering, speedy delivery. And the speaker system sounds great”

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Posted 2 years ago

“Great service. Items delivered promptly. Had a problem with one item but resolved immediately”

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Posted 2 years ago

“Got exactly what I ordered, on time. Love the Project colourful system, modern effective and so advanced compared to my 20+ year old marantz, kef combination. Home AV kept me informed of delivery etc. All went to plan.”

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Posted 2 years ago

“Easy ordering and fast efficient delivery. Could highly recommend.”

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Posted 2 years ago

“No conformation email once purchasing , no reply at all apart from saying my delivery is due today, is the company home av direct or car Audio?? Very confusing and frustrating and misleading.”

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Posted 2 years ago

“Great price. Speedy dispatch and delivery. Superb service”

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Posted 2 years ago

“Fast one-day delivery included.”

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Posted 2 years ago

“Ordered new remote for Bose sub and arrived quickly”

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Posted 2 years ago

“Competitive prices and quality service. Very happy with my purchase.”

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Posted 2 years ago

“Great speakers. Very good price. Next day delivery got delayed by DPD, without any reason given, which let's the purchase experience down a bit when ordered from this company as I knew I'd be home the next day!”

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Posted 2 years ago

“Used this company a few times now. First class service all the way. The prices are are really good. Keep up the good work.”

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Posted 2 years ago

“Very pleased with service and speed of despatch !!”

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Posted 2 years ago

“I was pleasantly surprised to how quick and secure the delivery of my order happened.”

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Posted 2 years ago

“Ordered a QED 6mtr AV subwoofer cable which was in stock and delivered as promised. Home AV Direct gets a thumbs up from me.”

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Posted 2 years ago

“Ex service. Parcel well packaged and delivered within 48hours”

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Posted 2 years ago

Home AV Direct is rated 4.8 based on 4,811 reviews