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Home AV Direct Reviews

4.8 Rating 4,854 Reviews
96 %
of reviewers recommend Home AV Direct
4.8
Based on 4,854 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read Home AV Direct Reviews
“Poor communication no emails after placing the order no emails about delivery I need to call every time to get the information”
Helpful Report
Posted 3 years ago
“First class service, I had ordered the Pro-Ject T1 + Kanto Yu6 Active Speaker Bundle, and because they were out of stock of the turntable, someone telephoned me the day after I submitted my order online (yes they actually called me!), and offered an upgraded model at no additional cost to be delivered two days later. The bundle was already offered at a very competitive price. Amazing service, I am so pleased that I didn't purchase my item elsewhere.”
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Posted 3 years ago
“Ordered equipment got a delivery date. Took a day off work. DPD didn’t deliver. Spoke to shop who didn’t call back. Spoke to shop. Still didn’t call back. Asked to cancel order 4 days ago. Haven’t heard anything since.”
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Posted 3 years ago
“Quick delivery via DPD- good 0% finance option for sr 23 A&E player. Would use again”
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Posted 3 years ago
“The product that I received is not the one I ordered. I attached photos of the product shown in your website and the one I received. They are different solutions and packaging. I contacted customer service for a refund or exchange but they ignored my request and replied it was the correct one.”
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Posted 3 years ago
“Bought a pair of Bose replacement ear pads. Ordering was straightforward and delivery in 2 days was very good. Very competitive pricing as well. Great service. Thank you.”
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Posted 3 years ago
“Great service”
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Posted 3 years ago
“Excellent service, quick delivery and good price. Highly reccomended”
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Posted 3 years ago
“Very helpful on the phone prior to ordering, speedy delivery. And the speaker system sounds great”
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Posted 3 years ago
“Great service. Items delivered promptly. Had a problem with one item but resolved immediately”
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Posted 3 years ago
“Got exactly what I ordered, on time. Love the Project colourful system, modern effective and so advanced compared to my 20+ year old marantz, kef combination. Home AV kept me informed of delivery etc. All went to plan.”
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Posted 3 years ago
“Easy ordering and fast efficient delivery. Could highly recommend.”
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Posted 3 years ago
“No conformation email once purchasing , no reply at all apart from saying my delivery is due today, is the company home av direct or car Audio?? Very confusing and frustrating and misleading.”
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Posted 3 years ago
“Great price. Speedy dispatch and delivery. Superb service”
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Posted 3 years ago
“Fast one-day delivery included.”
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Posted 3 years ago
“Ordered new remote for Bose sub and arrived quickly”
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Posted 3 years ago
“Competitive prices and quality service. Very happy with my purchase.”
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Posted 3 years ago
“Great speakers. Very good price. Next day delivery got delayed by DPD, without any reason given, which let's the purchase experience down a bit when ordered from this company as I knew I'd be home the next day!”
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Posted 3 years ago
“Used this company a few times now. First class service all the way. The prices are are really good. Keep up the good work.”
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Posted 3 years ago
“Very pleased with service and speed of despatch !!”
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Posted 3 years ago
Home AV Direct is rated 4.8 based on 4,854 reviews