Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,854 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,854 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

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“Delivered very quick and good customer service when contacted”

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Posted 2 years ago

“really good to company to buy from, very fast delivery and staff great on the phone .”

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Posted 2 years ago

“Greta service, competitive pricing and product delivered on time”

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Posted 2 years ago

“Needed to buy a Yamaha CD player compatible with the rest of my Yamaha system. Useful conversation with customer services resulted in the purchase and enjoyment of superb Hi-Fi, and at the keenest price anywhere!”

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Posted 2 years ago

“Good price and customer service!”

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Posted 2 years ago

“Everything went well order, delivery and product”

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Posted 2 years ago

“Best price for the particular CD player I wanted and excellent service. I particularly appreciated the care taken with packing - very well-protected inside a strong outer box with bubble wrap. Also good for an expensive item like this to have delivery by DPD, by far the best courier in my experience.”

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Posted 2 years ago

“Excellent service, fast efficient and excellent value. Thanks.”

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Posted 2 years ago

“Ordered Triangle Borea BR08 speakers and everything went well. Quickly dispatched, good packaging, no damage, very competitive price, recommended. Description could be better though, it is unclear whether you're getting a pair or just one until the end :)”

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Posted 2 years ago

“Order and delivery process was seamless. Arrived next day as promised. Very happy with the product and service.”

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Posted 2 years ago

“Excellent service. An issue, presumably caused by a software fault, was quickly corrected. Your staff were very polite. I will recommend your company to my friends.”

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Posted 2 years ago

“I had been considering purchasing a Yamaha A-S301 amplifier for a while. I discovered 'Home AV direct' were selling it in the silver finish version (which I consider the best colour) at a sale price of just £289 plus an extra discount of £10 as a new customer making the total price £60 cheaper than everyone else online so I ordered it straight away and it arrived the next working day. I spent an hour or so unpacking and setting it up. I am so pleased that I bought it as it sounds amazing compared to my old Kenwood amp that I have been listening to for the last 20 years, so THANKS 'Home AV' for such a great service and fantastic price. I would recommend anyone to check them first before buying a new piece of home audio equipment.”

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Posted 2 years ago

“Very fast delivery.”

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Posted 2 years ago

“Good price and free delivery within two days.”

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Posted 2 years ago

“No problem with Home AV direct, just the usual DHL cockups!”

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Posted 2 years ago

“I have used AV Direct numerous times and always received perfect service and quality items. Will use them again.”

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Posted 2 years ago

“Purchased from them a Denon CD player which arrived on time, but didn't work! Called HomeAV who arranged a 24hr turnaround collection and replacement, which worked perfectly as expected. Very unusual to get a name brand malfunctioning straight out of the box, but if it does happen, the retailer's response is critical, and Home AV were first class.”

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Posted 2 years ago

“10/10 service”

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Posted 2 years ago

“Superb service and great prices. Would definitely use again.”

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Posted 2 years ago

“Bought a Denon AVR with surround speakers. Customer service is OUTSTANDING and FAIR prices. Just a phone call will save your times. Recommended and will use them again.”

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Posted 2 years ago

Home AV Direct is rated 4.8 based on 4,854 reviews