Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,815 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,815 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous first experience with Home Av Direct. Ordered at 3pm on Tuesday and received 12pm Wednesday. Great service before during and after.”

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Posted 5 years ago

“Ordered the Sonos Sub Gen 3 as one of the only places with it in stock. Price similar to other sellers, but arrived next day. Great service.”

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Posted 5 years ago

“Excellent service and fast delivery. Picked up an activo ct10 at a good price and am very happy.”

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Posted 5 years ago

“No complaints. The very reasonably priced item arrived prompty and in perfect condition.”

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Posted 5 years ago

“Excellent communication.”

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Posted 5 years ago

“Very quick delivery in these difficult times,”

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Posted 5 years ago

“Fantastic service, great prices, fast delivery, what more could you ask for?!”

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Posted 5 years ago

“Great price and service”

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Posted 5 years ago

“Very professional service, very impressed! Also price matched....”

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Posted 5 years ago

“Easy ordering, fast despatch and delivery would use again”

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Posted 5 years ago

“First class service with very quick delivery”

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Posted 5 years ago

“Ordered a Sonos Beam which was out of stock everywhere else with long lead times (3+months ordering direct from Sonos). It was the same Cyber Monday price. Arrived on time and is a fantastic piece of kit Will definitely use again”

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Posted 5 years ago

“My second purchase from Home AV ,very pleased with the service and prices, both arrived the next day no drama,both had the cheapest price I could find .”

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Posted 5 years ago

“I purchased a pair of Bose totally free ear buds £40 cheaper than Bose web site grab yourself a bargain”

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Posted 5 years ago

“Fantastic service from Home AV Direct. Would definitely order from them again.”

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Posted 5 years ago

“Great Sonos product with fast delivery and 0% finance. Perfect!”

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Posted 5 years ago

“Customer service responded quickly and was very helpful. I even got a phone call informing me of my pre-order Can't praise them enough! ❤️”

Home AV Direct 5 star review on 7th December 2020

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Posted 5 years ago

“Provided exactly the service you would want: the best price that I could find anywhere, easy to place my order and a really swift delivery. Couldn’t fault them at all and would highly recommend them.”

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Posted 5 years ago

“Great price, excellent communication and very fast delivery. Will definitely use again”

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Posted 5 years ago

“Ordered items on Sunday and they arrived Monday morning - great service”

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Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,815 reviews