“On arrival, they were late picking us up and we had to stand in the heat with 2 young children after a long flight , so not good but the driver did try to make up the time on way to hotel and did offer to stop for us to get a drink, the transfer back however was not good at all , 45 mins late picking us up and we had already been there 15 minutes before so we’re waiting nearly an hour. On the way to the airport the driver was answering continuous calls and texts and messages and was not concentrating on the road to the point that there were two near miss crashes and then had the audacity to ask us to pay him a tip and asked why we would not give him a tip so we said our tip is to concentrate on your driving and not on your phone. Very Dissatisfied with your driver on the way back
Debbie Smith”
“I recently used holiday taxis for my transfers to and from Palma airport. I was perfectly satisfied and everything went very smoothly. Other than a slight wait at the airport (about 15 minutes) the drivers were extremely courteous and professional, nice clean cars, arrived exactly on schedule for the return journey and a good experience.”
“Return trip from the White House Kalkan was terrible. The driver was rude to the owner. When we got to departures he took my case out, left it in the road and drove off!!”
“When booking HolidayTaxis for our transfer it stated the journey time by Bus would be 90min, in reality it was 150min - not particularly happy!!! Consider all options next time”
“Although the paperwork was correct, the driver dropped us at the wrong hotel and was gone before we realised. It cost ten euros for a taxi to the correct hotel. On our return the driver again went to the wrong hotel and I had to make several phone calls to resolve. Eventually we were picked up over thirty minutes late. The drive did his best to get us to the airport as quickly as possible and dropped us right outside the easyJet terminal. I had used you often before without problems but this trip was awful.”
“Transfer from airport to resort on arrival was great. Transfer from resort to airport for departure was late. This resulted in me trying the number for the driver but came back as not in use. I then contacted the emergency number on the booking. They sorted a taxi and we eventually got picked up 20 mins after our scheduled pick up time.”
“Une confusion à l'arrivée à l'aéroport Venise-Treviso : vous indiquiez sur le bon de prise en charge "Devant le stand HERTZ" or celui-ci n'existe pas dans l'aérogare mais à 800 mètres après les parkings ! Nous avons fait un aller-retour inutile et retrouver le chauffeur dans l'aérogare 20 minutes plus tard. La prise en charge au départ n'a pas été plus claire : ni l'hôtel Giogione ni moi-même n'avons reçu de courriel indiquant le ponton d'embarquement le plus proche ; le Concierge s'est déplacé pour nous.”
“Unfortunately the service has really declined. Our transfer on our arrival was delayed by 40 minutes with no communication. When I went to check they had torn our name and schedule off the wall and it was in a pile of papers on the floor like as if we already been dealt with and picked up and we hadn’t. On departure, yet again we were delayed for over half an hour with no communication. I had to contact the emergency office twice to locate the coach. It had really put me off using this company again which is such a shame as they’ve always been good in the past.”
