“This time the return was disappointing. My pick up was booked extremely early. I arrived 4.5 hours earlier for my flight. This was not necessary at all.”
“Transports were fine but details were not acceptable. I reserved and paid for 2 car seats. The first transport tried to charge me $40 for the car seats after I paid $24 for them before leaving. It took 10-20 mins of waiting for them to take us. On the transport back to the airport, the driver showed up without car seats and said it was impossible to get them. So I paid for two car seats, never got them and was forced to ride an hour with my young children in regular seat belts.”
“Had ti wait over 0ne and half hours to get taken to the hotel collection tio the airport was half and hour early pickup time was 6 pm was at the airport at 6 pm.”
“Im Großen und Ganzen ist der Transfer gut verlaufen.
Leider war die in Ihrer Info-SMS genannte Zeit falsch (9.55 Uhr), was beinahe dazu geführt hat, dass ich den Bus verpasst habe. Nur durch die sehr große Freundlichkeit des Busfahrers verdanke ich die Ankunft am Flughafen.”
“After waiting over an hour at the airport the driver decided to drop off at every hotel in Fuerteventura before depoythe remaining customers at the Castillo Beach Bungalows despite these being the closest to the airport. Not happy so wouldn’t use Holiday Taxus again in Fuerteventura for that reason.”
“We asked for a private car, but on both occasions we had an old minibus.Not acceptable, although the drivers were good. We paid a lot of money and did not get what we asked for.”
“Very long wait at the airport. Well over an hour before departure.
And far too early on the return. My flight was departing 11:45 and we had to be picked up at 7:10. The journey to the airport is only 40 minutes.”
“Dommage que j'ai attendu 35 mns, à l'aéroport !!! Le chauffeur a fait le déplacement de Tunis, que pour moi, un peu cher!!! Il était très sympathique.”
“Je n'ai jamais eu de soucis pour les transferts mais cette fois ci, le jour d'arrivée, le 3 novembre, nous avons attendu plus de 2h avant de quitter l'aéroport. Je trouve que c'est beaucoup trop long surtout que vous dites 1h max d'attente. J'espère que cela n'arrivera plus sinon je me tournerai vers d'autres transferts.”
“The first taxi journey, from CDG to Hotel Lion D'Or, took well over two hours - on a Sunday!
The driver could not be found at first. I contacted him to find where he was, outside the terminal at 2D rather than 2B - both had a "Brioche Doree" which was given as a guide to location!
Initially the driver took the wrong road from the airport, not heading towards central Paris.
He then had to divert and go back to eventually join the correct route.
Coming into Paris the driver did not know the roads - having driven, walked and travelled frequently in Paris, I was fairly familiar with them and was surprised by the routes he was taking.
We went round and round in circles and passed several buildings again and again.
As we neared the area where the hotel was (a turning off Rue St Honore from one end of the road) he again started going up and down roads and couldn't find the road or the hotel.
(We had 10 other taxis in the 3 days that we were there and all pick ups were waiting outside the hotel and the drivers were easily able to drop us off there, too)
Another problem on that first journey was that the driver was playing loud music full of expletives (f**k, etc) which was inappropriate, particularly when my young granddaughter was in the car.
My rating for that first journey was 3/10
The return journey from the Hotel to the Airport was perfect.
Even in a very busy Paris, during the rush hour, the driver got us to the airport in 55 minutes and was a pleasant, friendly person who knew the road very well and frequently found alternative routes. The driver was a credit to Paris, to France and to your company. Wonderful driver.
My rating for the return journey to the airport was 10/10
I have used holiday taxis before.
I have chosen them myself and when with family and friends.
All previous bookings and journeys have been without any problems.”
“The minibus that collected us from the airport was rather old and did not have air conditioning. The one that collected us from the hotel was much better. Both drivers were very good and helpful.”
“I had reserved a private premium car. Transport turned out to be as the only passengers in a mini bus, which was a disappointment. My subqequent reservation for our return trip was also for a private premium car and once again we were the only passengers in a minibus (which was far from being a premium vehicle).”
English