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Holiday Taxis Reviews

4.3 Rating 3,133 Reviews
82 %
of reviewers recommend Holiday Taxis
4.3
Based on 3,133 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Easy
Read Holiday Taxis Reviews
Ordered and paid for a minibus, got a regular sized car that was too small despite making very clear in telephone booking process that a minibus was needed for luggage. Had to order a second cab last minute through UBER incurring additional unnecessary expense but no choice as would have missed our flight. At time of writing waiting to hear back from customer services….
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Posted 2 days ago
I made up a complaint report. This was absolutely ridiculous!!
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Posted 3 days ago
Es war eine sehr schlechte Fahrt. Der Fahrer ist 3 mal am Hotel vorbei gefahren und hat uns trotzdem nach 5std abgesetzt.
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Posted 5 days ago
Une catastrophe, surtout pour le transfert du retour. A l'aller les indications de l'emplacement du bus n'étaient fiables. Quant au retour 45 minutes de retard !!! Le bus était passé devant nous sans s'arrêter puis s'était trompé et nous attendait ailleurs... les appels téléphoniques étaient aussi très compliqué, la personne a raccroché 2 fois ! Je ne recommande absolument pas. Il y avait des transports urbains directs et 4 fois moins chers.
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Posted 1 week ago
We had a long wait at airport in Burgas to go to our resort! Wd didn’t get picked up on the 17th July on our departure so we paid for a taxi to the airport I won’t be using your company again
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Posted 1 week ago
Absolutely disgusted and mortified how we were treated who in this earth are you employing in Fuerteventura never again
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Posted 1 week ago
I never got my ride. My drop off location changed and when I told you about it, you never responded. I tried canceling it but you told me it was too late so I will probably never use Holidy taxis again
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Posted 1 week ago
Driver was not there when we arrived We had to wait 30 minutes until he arrived and during our wait there was nobody to help us out. Very poor service and would not consider using this again.
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Posted 1 week ago
Bonjour, Le transfert a été effectué dans les temps et le personnel était sympathique. En revanche, j'ai payé pour un siège enfant, il était présent pour le trajet aller mais absent pour le trajet retour. J'ai donc payé une prestation pour rien
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Posted 1 week ago
After waiting 2 hours and having been told he was on his way - I gave up and got a normal taxi . I phoned the office twice. So what should have been a smooth transfer for me was nothing but stress. Will never use again
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Posted 2 weeks ago
We had our transfer from lord travel company and we had a truly awful experience we waited over an hour on the way to our hotel to be transferred and the only answer we contained to received when we asked when our transfer would be was that we had to wait 10 more minutes , we were waiting over an hour . On our return we waited at our designated spot to be picked up when the coach drove past and up to our hotel when we were specifically told we would not be collected from there due to the road being to small and coaches having had difficulty turning round in the past , when the driver returned down the road back past our designated spot we flagged him down only to be shouted at by the driver for not being at the hotel even when our email specifically stated not to wait at the hotel and to go to the main road . The driver was rude and nasty and really ruined the end of our trip . Avoid lord travel at all costs .
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Posted 2 weeks ago
No me informaron que no iban a recogerme en mí hotel y tuve que buscar otras alternativas. No volveré a usar este servicio!
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Posted 2 weeks ago
Hello We are not at all happy with your services I had booked and paid for the transfer The driver did not feel Despite our multiple calls He answered us on the phone At first he said he would come in 10 minutes then the second call He asked us to add money while we made the payment on site We ask you to refund our transport of 46 euros as soon as possible please Warmly
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Posted 3 weeks ago
Terrible. I need to speak to customer services
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Posted 4 weeks ago
We arrived at the designated meeting point 10-15 minutes early for our return transfer as instructed. However the driver had apparently been told to pick up only one couple and took another pair instead, leaving us to arrange and pay for a seperate taxi to the airport. When we raised the issue with the airport customer service representative, we were met with a dismissive attitude and told to submit our complaint via email. It seems like a mistake was made but the lack of accountability and poor communication is shocking! Overall, I found the service to be completely unsatisfactory!
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Posted 1 month ago
Why I was able to book a shared transfer to this hotel I do not know. Abandoned at the bottom of a steep hill with 2 large suitcases. Lucky we are able to push them up the hill Or we would have been stranded.
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Posted 1 month ago
I wish to make a complaint about our my return taxi journey from H10 hotel In Barcelona to Reus airport. The driver frequently drove over the speed limit, top speed of 166 KM per hour and whilst using his mobile phone. My daughters were very worried but we did not say anything at the time to the driver as did not feel comfortable raising our concerns.
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Posted 1 month ago
The ride from Arillas to Corfu Airport was schedulded for 90 min. In fact it took us 3 hours to get there, which is ridiculous and really not acceptable. And halfway we had to get out of the car with our luggage and where left for 20min in the middle of nowhere on the streetside to wait for another bus. This other bus then took a crazy long and very winding road along the coast, very slow. No one was picked up on this long coastal road. In the end I spent 3 hrs on this transfer and arrived at the airport quite late for my flight, I was the last person to check in and had to hurry through security to be in time at the gate. I have been booking Holidaytaxis in Corfu several times over the last years and it has always been ok. But this time, sorry to say, a really bad experience.
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Posted 1 month ago
Driver should not be talking on his phone for most of trip. Then he was playing very loud music for rest of journey. Not to mention we gad to wait over a hour before it departed from airport
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Posted 1 month ago
Dropped off on the main roadand had to pull cases up to hotel. We were told by office that we would be picked up where we were dropped off so again had to take the cases to main road. The bus was waiting for us at the hotel and the driver angry with us that he had been waiting. Very poor service and communication.
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Posted 1 month ago
Holiday Taxis is rated 4.3 based on 3,133 reviews