“I have always used this company and will again
Very good service polite staff the Portuguese were friendly ans kind and impress with the uniform and cars they used”
“Friendly drivers waiting when we arrived, short delay on departure but we were informed of this by text message and didn’t impact our checking in time for luggage.”
“This is the 4th year I have used Holiday Taxis. I would happily recommend them. Prompt, affordable and friendly. I will be booking them again shortly.”
“The return journey to the airport was perfect in a perfect, air conditioned taxi, right at the given time. Instructions for my taxi at the airport, however, were simply wrong. I was advised to approach a designated booth just outside the arrivals hall. They seemed unsure what had happened but the taxi driver had decided to meet me with a personal sign at the exit. It took no longer than 15 minutes to find the driver and we progressed quickly to my destination. Compared with this identical journey no more than 9 months before, the price had nearly doubled.”
“Everything was almost perfect. Best driver best vehicle best service! Unfortunately nobody outside arrival gate with a bord showing HOLIDAY TAXIS so after a short search I found the driver at the tunisian travel office desk so in the end, everything was fine.”
“I’ve used Holiday Taxi a few times now, and the service has been excellent every time. The customer service is outstanding, the drivers are always punctual and friendly, and the vehicles are very comfortable. I would highly recommend them and will definitely use them again.”
“I was delighted with the ride to our hotel.
My flight from Gatwick to Ibiza was delayed by 2.5 hours and I just phoned the Spanish customer services after we had been delayed by an hour and they said they would notify the driver to watch his screen.
As we came out through customs our driver was waiting for us and helped load and unload the car.
You can probably get go your hotel via a cheaper method but I like certainty and service and I got both.
I will definitely be using this service again.
WELL DONE HOLUDAY TAXIS; keep up the good work”
“Hello,
I would like to raise a complaint regarding my transfer.
I was advised to listen for the driver calling my hotel name, but I was not informed that there were multiple hotels with the same first name. As I do not speak Spanish, I got off at the wrong hotel, believing it was the correct stop.
As a result, I had to arrange and pay for a taxi to my actual hotel at a cost of €35.
I feel this situation could have been avoided if clearer instructions had been provided, such as using the full hotel name or confirming the destination with passengers. I would appreciate it if you could reimburse me for the €35 taxi fare, as the additional cost arose due to the unclear transfer instructions.”
“Pick up journey from the airport, we couldn’t find him initially as the instructions stated. The driver was very rude. He was also driving far too fast! 150kph down the motorway which was dangerous!!!
Journey back to the airport, we were picked up far too early at 2:45am and arrived at the airport 4 hours before our flight at around 3:30am for a 7:30 flight!! We were that early security hadn’t even opened yet!
We travel to Portugal frequently so probably won’t be using this company again.”
“très déçu entre l’arrivée à l’aéroport et l’arrivée à l’hôtel 3 heures ( le chauffeur a dû demander son chemin !!!!), restauration fermée à l’arrivée
pour le retour pareil, chauffeur très gentil mais il a dû courir après tous les clients….
La prochaine fois fois nous prendrons un taxi”
English
