“Never again.
Failed to collect us for our return transfer to the airport.
Despite receiving a text message days prior telling us to be outside ready for collection at 06.35, after 30mins anxious wait I contacted them to say we were still waiting.
I gave my name on the booking as well as the booking reference number to be told they couldn’t find my reservation!
Out of sheer panic of missing our flight I had to order a taxi. €104. 🤬”
“Our driver, Kaja, was fantastic. She went out of her way to give us help and tips about Gdansk, things to see and getting around. She was brilliant. She was there early on both transfers and kept us updated as to where she was. She was a very good driver and excellent company. We were so impressed and happy that we met her. This was amazing service and we were very impressed.”
“Not a pleasant journey, we pre booked 2 cars seats and none were in the vehicle, the driver was driving at 140 kph in a 90 zone but that wasn’t the problem he was so close to the vehicle in front of us if that car would have stopped at any time we’d have been wiped out, was not a comfortable journey was so concerned for my families safety.
Having said that the return journey was very pleasant”
“Could not fault transfers. Even though flight was delayed by 3 hours transfers were still at airport waiting.
Return transfer back to airport was waiting outside hotel exactly on scheduled time. I would have no problem recommending.”
“All worked well despite that we were delayed as we needed assistance at the airport. However we avoided the new passport checks which seemed to be causing some concern. my wife went to the taxi check in desk and our driver waswaiting and accompanied her back to the terminal exit where I was with bags etc.so no problems.
I arranged to extend the collection time for our return journey as there are traffic delays on the TF1 passing Los Christianos . Our driver duly turned up on time, just as well as the normal 25 min journey took 70 minutes. Sorry for the driver, but all well when we arrived at the airport.
As a regular customer we are still very happy with Holiday Taxis and the good service that they provide.”
“Excellent, informative, easy to book, & helpful if any changes that are needed, & drop off & pick up always on time,
Thanks so much used Holiday taxis few times now always helpful,
Regards Donna cain”
“The taxi was at the airport on time but difficult to find as very busy and driver couldn’t leave his taxi.
There was a language barrier as the driver was Chinese as was his controller and didn’t fully understand us. Also he took us to the wrong hotel in Manhattan and said that the controller had said I had changed my order which I had not! I showed the driver the confirmation letter which clearly showed the address of hotel supposed to go to. At one point because traffic was heavy the controller suggested we walked but we had 5 suitcases and 4 cabin bags between 4 adults so had no intention of doing that. We were in the cab for about 2 hours until got to our destination. Very frustrating after an 8 hours flight.”
“Great experience. Even with one hour of flight delay, our driver was waiting for us. Very comfortable and clean private mini bus and super friendly driver. We highly recommend this company. Also all information received beforhand was spot on. We will definitely book again. Thank you so much for the great service.”
“The local supplier didn’t have my booking after payment, after reconfirming with them, it’s all solved. The pick up was very smooth. So will book again next time.”
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