“Grundsätzlich finde ich Ihr Angebot hervorragend.
Leider ist es sehr ermüdend, wenn eine Fahrt von 50 Minuten am Ende 2 1/2 h dauert(reine Fahrtzeit) und dazwischen noch eine Wartezeit von 40 Minuten an einem Ort im Nirgendwo stattfindet.
Und was Verbesserungswürdig wäre sind die Abholorte. Wir hatten 30 Minuten Wartezeit, weil wir den Fahrgast nicht gefunden haben. Dank dem Fahrer, der einen guten Riecher hatte, konnte sie gefunden werden.”
“Flight was 11.25pm picked up at 4.55om far to early originally 5.25pm I was waiting at the airport for 2 1/2 hours before I could check in normally for that flight time I’m
Picked up around 6-6.30pm
Driver said he had a pick up from the airport back to marmaris which I feel another transfer should have been available for them”
“I've use several times and usually been ok , it was a shared shuttle and what normal takes 50 mins to at the most 90 it took 2 and a half hours , wont be using again .”
“Waiting for tge departure is always a long time we have got used to thar but then your first drop off point for 2 people was about 30 minutes past benidorm, and then 30 minutes coming back into benidorm. Overall we were on the coach after departing for 2 1/2 hours thus is ridiculous”
“No problems encountered from pick up at airport to resort and pick up from resort back to airport. Cars were comfortable and drivers were friendly and courteous. Overall a very good service”
“Very good service, comfortable cars, prompt pick-up. On my return journey I was the only passenger in my "shared shuttle" so it was like a private taxi for a much lower price. If you are travelling alone or in a pair, the shared shuttle is a good deal. It's just your luck whether you have to wait for other passengers at the airport .”
“This is the most disappointed we have been ever with a service we have received. I paid extra to travel by Private Premium Car in both directions. The vehicle that picked us up from the Airport to travel to our Hotel in Puerto Pollensa was a Toyota RAV 4. It had it appears been in a recent RTA as the side of the vehicle was crumpled on the wing, front & Rear Door. It did not fill us with confidence, but the driver was very polite and the journey relatively okay. The vehicle itself was comfortable and spacious. I would not consider a toyota as a premium vehicle. The return Journey however was a different story. Firstly the vehicle that turned up was an old minibus see attached photos. The seats were old type bus seats and the most uncomfortable journey ensued. There was a distinct old bus smell along with wafts of diesel fuel throughout the whole journey. If we had taken the free transfer from the Tour operator i doubt the journey could have been any more uncomfortable. The driver turned up on time and was polite, this is in no way a reflection on him.
Having paid for a premium service I would expect a premium service, what I got was nothing near that.”
“My recent transfer was not up to the usual high standard, unfortunately. I was not met and greeted on arrival as stated, and had to find the company office, where a transfer in a very old minibus was hastily arranged after first declining to pay extra for a private car ride. The driver then took me to the wrong hotel! On return, whilst I was worried about getting picked up, I was at least given the advantage of a private car being sent for me as I was the only passenger, but the final insult was to be asked for a tip by the driver when being dropped off. Overall, a disappointing experience, this time.”
“We booked 2 different holiday taxis. One for the airport to our hotel. That one was great!
The 2 ND one we booked from our hotel to the cruise terminal. There was a mix up during booking, so I contacted them, and was assured there was an amendment to the reservation and our time was corrected. The day they showed up at the wrong time. i called several different numbers and was told by everyone i called they were not the person I needed to talk to. So we took another taxi and paid again. Of course not with holiday taxi. Doing this i found out going threw holiday taxi was 3 times the amount i paid with the regular taxi. So again I paid holiday taxi 3 times the amount of a regular taxi and never got service from them or my money back. Also no one has reached out. I will never deal with this company again and would suggest no one else uses them. Which is sad. Hopefully this helps someone else not to be scammed by this company.”
