“We are a couple in our 70s, we booked a transfer from bahia fantasia in golf del sur to airport South in tenerife, on the morning we were told we would have to walk to alua Atlántico, i complained but was told it would cost me 50 euros to get a private transfer. Why did you take payment for a booking you couldn't provide? With no offer of a refund!!!”
“Very disappointed as there was no taxi waiting for us looked and hung around for ages - then had to pay local taxi company for the transfer. Would not recommend again.”