“Extremely disappointed.
1. Last minute notification that the shuttle would not stop at designated drop off point. It would now be nearly 500 metres at bottom of very steep hill. For someone with reduced mobility and a heavy suitcase absolutely impossible and uncaring. Was forced to take a taxi.
2. Having to wait over 1 hour, which exceeds your maximum waiting time with no apology or updates, shows a complete disregard for your customers.”
“We asked for a private car, but on both occasions we had an old minibus.Not acceptable, although the drivers were good. We paid a lot of money and did not get what we asked for.”
“ha sido una experiencia nefasta. Primero nos cambiaron el vuelo de ida y no nos quisieron cambiar el servicio, por lo que perdimos ese dinero y tuvimos que contratar otro taxi en el aeropuerto, a nuestro cargo. Este servicio del taxi en aeropuerto fuera de esta empresa mucho mas barato y con un vehiculo fantastico, el chofer excelente y amable.
A la vuelta la furgoneta una wolkswagen en la que no cabian las maletas en el maletero por lo que nos la cargaron con nosotros dentro. El conductor serio y pasando de todo.
No recomiendo esta empresa para nada, mas cara y peor servicio. Recomiendo contratar en aeropuerto y despues contactar con el mismo a la recogida o en el hotel te facilitan opciones mas baratas y mejor servicio.”
“We were delighted to be met by a very helpful young lady who had waited for us even though it took us much longer to get through passport control than usual.
JMC”
“It seems a bit chaotic in Malaga airport and the wait time can be up to an hour. Once you are assigned to your driver the transfer is quite straightforward. The transfers are reliable and reasonably priced.”
“Even with our flight delayed by 3 hours, we were immediately met with a smile and helped to our vehicle. Replies to WhatsApp very reassuring. Car was great as was the driver. All good.”
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