“Very good service, comfortable cars, prompt pick-up. On my return journey I was the only passenger in my "shared shuttle" so it was like a private taxi for a much lower price. If you are travelling alone or in a pair, the shared shuttle is a good deal. It's just your luck whether you have to wait for other passengers at the airport .”
“This is the most disappointed we have been ever with a service we have received. I paid extra to travel by Private Premium Car in both directions. The vehicle that picked us up from the Airport to travel to our Hotel in Puerto Pollensa was a Toyota RAV 4. It had it appears been in a recent RTA as the side of the vehicle was crumpled on the wing, front & Rear Door. It did not fill us with confidence, but the driver was very polite and the journey relatively okay. The vehicle itself was comfortable and spacious. I would not consider a toyota as a premium vehicle. The return Journey however was a different story. Firstly the vehicle that turned up was an old minibus see attached photos. The seats were old type bus seats and the most uncomfortable journey ensued. There was a distinct old bus smell along with wafts of diesel fuel throughout the whole journey. If we had taken the free transfer from the Tour operator i doubt the journey could have been any more uncomfortable. The driver turned up on time and was polite, this is in no way a reflection on him.
Having paid for a premium service I would expect a premium service, what I got was nothing near that.”
“My recent transfer was not up to the usual high standard, unfortunately. I was not met and greeted on arrival as stated, and had to find the company office, where a transfer in a very old minibus was hastily arranged after first declining to pay extra for a private car ride. The driver then took me to the wrong hotel! On return, whilst I was worried about getting picked up, I was at least given the advantage of a private car being sent for me as I was the only passenger, but the final insult was to be asked for a tip by the driver when being dropped off. Overall, a disappointing experience, this time.”
“We booked 2 different holiday taxis. One for the airport to our hotel. That one was great!
The 2 ND one we booked from our hotel to the cruise terminal. There was a mix up during booking, so I contacted them, and was assured there was an amendment to the reservation and our time was corrected. The day they showed up at the wrong time. i called several different numbers and was told by everyone i called they were not the person I needed to talk to. So we took another taxi and paid again. Of course not with holiday taxi. Doing this i found out going threw holiday taxi was 3 times the amount i paid with the regular taxi. So again I paid holiday taxi 3 times the amount of a regular taxi and never got service from them or my money back. Also no one has reached out. I will never deal with this company again and would suggest no one else uses them. Which is sad. Hopefully this helps someone else not to be scammed by this company.”
“Easy to book outward and return transfer.
clear instructions for finding driver on arrival at Palma.
Smooth transfer to hotel.
Pick up text instructions sent before return.
Both drivers were competent and helpful”
“The taxi company that holiday taxis arrange for us in Cancun is Nexus, they are always reliable, helpful and professional. We always book transfers through holiday taxis because we know that we can rely on them.”
“Service was on time everything was great however we paid for a car and ended up with a minibus both ways which was not as comfortable especially for my husband who is over 6 ft .”
