“Our appointment was lost. We waited for 45 mins. We did not get a private car as requested. We were put on a mini bus. There were several cars just sitting at the airport while we waited. This was an inexcusable error on Holiday Taxis. I even asked several times why I had to wait as there were vehicles just sitting there!! And then I had to ride a bus.”
“De heenweg moest ik meer dan een uur wachten voordat de transfer vertrok en de terugweg moest ik bij een ander hotel opstappen op 8 minuten loopafstand, als je zónder bagage loopt! Ook nog omhoog en omlaag en door de regen. Je zal een koffer zonder wielen hebben zeg! 😡”
“Car was ready when we arrived although we were surprised it was a stretch limo - for 2 pensioners. Lovely car and driver on the return journey to the airport. He picked us up bang on time.”
“Extremely disappointed.
1. Last minute notification that the shuttle would not stop at designated drop off point. It would now be nearly 500 metres at bottom of very steep hill. For someone with reduced mobility and a heavy suitcase absolutely impossible and uncaring. Was forced to take a taxi.
2. Having to wait over 1 hour, which exceeds your maximum waiting time with no apology or updates, shows a complete disregard for your customers.”
“We asked for a private car, but on both occasions we had an old minibus.Not acceptable, although the drivers were good. We paid a lot of money and did not get what we asked for.”
“ha sido una experiencia nefasta. Primero nos cambiaron el vuelo de ida y no nos quisieron cambiar el servicio, por lo que perdimos ese dinero y tuvimos que contratar otro taxi en el aeropuerto, a nuestro cargo. Este servicio del taxi en aeropuerto fuera de esta empresa mucho mas barato y con un vehiculo fantastico, el chofer excelente y amable.
A la vuelta la furgoneta una wolkswagen en la que no cabian las maletas en el maletero por lo que nos la cargaron con nosotros dentro. El conductor serio y pasando de todo.
No recomiendo esta empresa para nada, mas cara y peor servicio. Recomiendo contratar en aeropuerto y despues contactar con el mismo a la recogida o en el hotel te facilitan opciones mas baratas y mejor servicio.”
English
