“Zijn altijd keurig op tijd, jammer dat het contactpunt niet meer in de aankomsthal zit.
Even zoeken voor de juiste plaats, iets klantvriendelijker zou fijn zijn.”
“The minibus didn’t turn up when we got to Tenerife and didn’t turn up for collection at Cleopatra hotel …. It’s absolutely disgusting !!
We had a baby and child to sort out ourselves with an alternative taxi !!!
I want a refund !!!!!”
“Outward journey,there were no other passengers, directed straight to shuttle bus and arrived safely at hotel.Return journey picked up multiple other passengers,took abit longer than expected but was OK.Overall excellent, well priced service.”
“Never again.
Failed to collect us for our return transfer to the airport.
Despite receiving a text message days prior telling us to be outside ready for collection at 06.35, after 30mins anxious wait I contacted them to say we were still waiting.
I gave my name on the booking as well as the booking reference number to be told they couldn’t find my reservation!
Out of sheer panic of missing our flight I had to order a taxi. €104. 🤬”
English
