Holiday Taxis Reviews

Name: Holiday Taxis
Address: Suite B 2nd Floor Moore House13 Black Lion Street, Suite B 2nd Floor Moore House13 Black Lion Street, West Sussex
Rating: 4.29

4.3 Rating 2,422 Reviews

81 %

of reviewers recommend Holiday Taxis

4.3

Based on 2,422 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Holiday Taxis 1 star review on 4th June 2022

Anonymous

Holiday Taxis 1 star review on 5th September 2021

Fathel

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid for 8 people and, finally, we were 6. I asked for a refund, but nobody answered. Also, we had to look for transportation, because thetas weren?t waiting for us.”

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Posted 3 years ago

“Airport to resort cramped in to vehicle not suitable for passengers. Driver dropped me off and could not direct me to my accommodation”

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Posted 3 years ago

“Outward from Alicante airport was fine but the return was a nightmare we were picked up at 07.40 for a 16.05 flight so spent about 7 hours at Alicante airport will think twice about using holiday taxis again”

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Posted 3 years ago

“Too long (1 hour) on bus before the bus departed. The driver said he had to wait for everyone, on his list, to arrive but couldn't tell us how long that would take. Also there was an issue with some passengers. A girl came in the bus and said the bus would not be leaving until she finds the people she was looking for!! Absolutely unacceptable attitude. It tuned out to be 2 elderly people who, possibly, couldn't hear/understand the girl!”

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Posted 3 years ago

“When I got to turkey, normally there is someone there with my name on a card, but this time, there was no one, I had to drag my suitcase to the stand and they told me that they didn?t have a car for me but would put me in a taxi, that?s not what I paid for, the taxi driver went through red lights and that made me very uncomfortable.”

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Posted 3 years ago

“Our taxi booking from the airport was a nightmare! Our flight was on time but we had to wait an hour for a taxi. We were told several times by the staff at the desk that the taxi was 5 minutes away but it didn?t materialise. In the end my husband had to go to the taxi control himself and sort it out. They clearly didn?t have anyone to fulfill our booking. Conversely our return journey was fantastic! The driver was early and very pleasant. Overall 3 stars.”

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Posted 3 years ago

“after changing our drop off and pick up destination prior to going i then had to change it back to the original. I contacted the travel company 48 hours before pick up and explained where i wanted picking up. This was not relayed to the driver who went to our changed pick up. After a few telephone calls it eventually got sorted but didn't need to get that far if the person i had spoke to 48 hours prior had done their job. Otherwise it was a faultless experience and am using you again next weekend”

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Posted 3 years ago

“Bit chaotic with a 40 minute wait on arrival. Return was perfect and I appreciated the text confirmation prior to departure.”

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Posted 3 years ago

“Our plane was 30 minutes late, we were happy that we met the representative at the airport and shown to our bus. we were dropped off 2 hours 15 minutes later at our hotel in Lloret de mar,although everyone was polite ,driven safely, we felt it was far too long to be on a coach,for what is in reality a 30 minute drive from Girona airport to Lloret de mar”

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Posted 3 years ago

“This was a return booking Palma Airport to Cala Bona. The reception at Palma was frosty and it took 45 mins for the driver to arrive. No help from the front desk just commenting ?driver is on the way? poor customer service. The return taxi was seamless, on time, and a pleasant driver.”

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Posted 3 years ago

“picked up at the airport no problem dropped a few people of in Bodrum, I was then told you be transferred to another bus which would take me to my resort, again went all round Bodrum, eventually after over 2 and half hours i got dropped of at my resort. Not happy the driver didn't know the area tried to explain where to go as I had been there before, but he could not understand me. I will not be using this company again, felt as I was a lone traveler that it was ok to treat me this way.”

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Posted 3 years ago

“Very difficult to contact the driver in sousse. Confirmation very late for the pick up Last night before my flight i was anxious”

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Posted 3 years ago

“This was not the 1st time we had used Holiday taxis and had hoped for a repeat great experience,on this occasion,we had nearly an hours wait to be collected from arrivals area,we had to make 3 phone calls before the shuttle arrived,hence the 3*,return pick up was fine but very early leaving us with a 4 hour wait at airport before the flight,as this was on a Sunday there was little likelihood of traffic problems.”

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Posted 3 years ago

“The transfer was ok. My only dislike was the fact I left my wallet on the Mini bus on first day when dropped off so phoned company to get back and they didn?t help at all so my wallet is still there. Joke really as said would ring back within hour so I struggled all holiday as was self catering will not be using again.”

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Posted 3 years ago

Holiday Taxis is rated 4.3 based on 2,422 reviews