Name: Holiday Taxis
Address: Suite B 2nd Floor Moore House13 Black Lion Street, Suite B 2nd Floor Moore House13 Black Lion Street, West Sussex
Rating: 4.29

“The instructions for finding the driver at the airport were fairly clear, so that wasn't a problem (and the driver was really nice.) On the other hand, DISMAL service for the return to the airport. No pickup time was ever given, certainly not according to the instructions. I called the emergency number and got a very grumpy person. When I didn't see the driver coming I got the hotel receptionist to call. Got picked up in a private car, not a van.”

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Posted 1 year ago

“Journey from airport was booked as private but we ended up having to wait 20 minutes and then shared with another family. No explanation given despite me questioning the delay, then upon drop off 1/2 mile from hotel advised he would collect from same spot for return. As we were checking out from hotel a different taxi driver was at the hotel and parked outside. It could have been a big issue if we had left hotel earlier to walk to pick up advised from 1st driver Both journeys were good and cars in good condition.”

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Posted 1 year ago

“Didn't like the idea of being collected 4.5 hours before the flight Especially as I arrived at the airport 3 hours and 15 mins before the flight was due to take off”

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Posted 1 year ago

“Ordered a private vehicle for arrival and departure and ended up with what looked like a school bus. Very disappointing especially after having specified private vehicle and paying so much money. Never have this issue in Spain, only seems to be in Tenerife.”

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Posted 1 year ago

“My taxi didn?t arrive for me at the airport when I arrived in Fuerteventura on Saturday 25/03/23 I was eventually given a voucher and told I could use it for any taxi. Unfortunately many taxis refused to take the voucher and insisted on cash only? meaning I had to keep queuing until someone finally accepted my voucher. Coming back on 05/04/23 the taxi from holiday taxis was very good and I would happily give him a 5 star review as I couldn?t fault his service.”

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Posted 1 year ago

“I always have trouble when abroad being picked up it always ends up late and driver lost then i call the contact number and they dont speak English very good so they dont understand what i am trying to say gets frustrating”

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Posted 1 year ago

“Due to long queues at Madrid airport to get through customs,it took us 2 hours from landing,when we got to the meeting point,no one was there ,we hung around for 20 minutes,but nothing,we couldn't phone as our phones weren't working,so we jumped into a taxis, the return journey,was A ok ,driver waiting in reception for us ,and promptly dispatched to the airport.”

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Posted 1 year ago

“Outward journey had a long delay at the airport and the bus struggled to get up hills.Return journey was perfect.”

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Posted 1 year ago

“We were collected at 2.45 from playa del Ingles to go to the airport, we didn?t get there to 4.15. There were too many stops on way. And driver had to wait for travellers at some hotels. Think that there should be a maximum of 5 stops per collection”

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Posted 1 year ago

“Had to wait 15 minutes for our taxi, all others we have used taxi was waiting for us”

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Posted 1 year ago

“The driver from the airport to hotel seemed more interested in his phone than the road the wife was very concerned. The driver on the return journey was fine until we gave her a tip then she didn?t acknowledge our thanks mustn?t liked the size of our tip”

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Posted 1 year ago

“Journey from the airport was fine but was left waiting for over an hour for the return journey. When I phoned to ask what was happening I was told that the bus would pick me up in 5 minutes 10 tops but was left waiting for a further 20 minutes.when I was picked up there was no explanation or apology.”

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Posted 1 year ago

“The minibus was easy to find coming out of the airport, and arrived exactly at the pick-up time. Staff were friendly and efficient. However, the aircon did not work on one of the journeys, which would have made a big difference as it was a very hot day.”

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Posted 1 year ago

“Getting taxi when arriving was superb unfortunately on way back easyJet use same firm so we had an irate driver calling us saying we were late ? we were asking if another being sent to us and driver said he didn?t know so to get on this to not miss plane? once on the other taxi called so that was disappointing? I couldn?t phone number to check as office was shut and emergency number just rang off”

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Posted 1 year ago

“The taxis were clean and on time. This is good, but normal & expected. On the way out we found that we had paid for a private transfer but there were other people in the vehicle. This is an overcharge. I have written to HT and received a reply saying they?ll get back to me within a month?.. why bother writing but not addressing the issue? Summary: the cabs got us where we were going but the background support is too slow, and you might not get what you booked.”

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Posted 1 year ago

“The taxis were clean and on time. This is good, but normal & expected. On the way out we found that we had paid for a private transfer but there were other people in the vehicle. This is an overcharge. I have written to HT and received a reply saying they?ll get back to me within a month?.. why bother writing but not addressing the issue? Summary: the cabs got us where we were going but the background support is too slow, and you might not get what you booked.”

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Posted 1 year ago

“The driver would not let me get off the people carrier as we was parked next door to my accommodation he took me to the Old Village drop off point”

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Posted 1 year ago

“The driver was very nice but had trouble as his sat nav lead him down dead ends. The price quoted and taken was returned and a higher charge then taken. I had already tipped the driver in cash for his efforts. The surcharge was a surprise as no one had said there was a different charge.”

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Posted 1 year ago

“Booking through HolidayTaxis' website was fairly straightforward for our visit to Istanbul, with the actual work being outsourced to a local supplier (Tefen Travel). From Sabiha Gokcen airport to the hotel, it took us a little time to find where the Tefen representative was located (outside the airport), and once he had our details we then had to wait ages with our two kids (9 and 5) until someone was available to take us. After over half an hour waiting, the driver finally turned up and took us to our hotel (around an hour away). The return was much better. I had a WhatsApp message the day before departure to confirm when we would be picked up, and the driver arrived on time and took us to the airport promptly.”

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Posted 1 year ago

“Things started well. Our plane was late but the driver was still waiting and delivered us to the hotel safely. The return not so good. No taxi turned up. I spent 20 minutes on the phone, three failed attempts where I got through, was put on hold for 5 minutes before ending up being cut off. Finally I got through to a very helpful chap who got in touch with the driver personally and phoned me back with an arrival time. 45 minutes late in the end, and it's only 25 minutes to the airport. I,m assuming we got missed, forgotten. Not a brilliant performance!”

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Posted 1 year ago

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email

Holiday Taxis Reviews