“Terribly unprofessional, disgustingly rude, and extremely late.
We traveled to Amsterdam. With 11 people so we hired 2 taxis to bring us to and from the airport.
Upon arrival in Amsterdam we had to wait 45 minutes at the Burger King at the airport before our drivers showed up to bring us the the hotel
When we were leaving for the airport, the first taxi claimed they would be 10 to 15 min early. The first taxi showed up 15 minutes late, not early and assured the rest of the group. The second taxi was only five minutes behind him. However, after 30 more minutes, the second taxi hadn’t arrived. So someone in our group called holiday taxi service and asked where is our driver was as we needed to get to the airport. The administration said I don’t know what you expect there’s construction near your hotel do you want us to send you a helicopter?
The audacity of the administration when all we were asking Life how long our driver would be and we need to get to the airport hook up to sarcasm with us extremely unprofessional we almost missed our flight!
The construction had also been going on in the city for more than a month it’s not like they didn’t know or could’ve planned better to get to us on time. I don’t care if there’s a lack there service ever I would never use them”
“Descendu de l' avion, les bagages, le hall et notre nom affich? Quelques minutes apr?s sommes dans le taxi et apr?s 15 minutes de course l' h?tel. Voiture tr?s propre, conducteur tr?s sympathique. A renouveler !”
“Absolutely horrendous. Private transfer didnt turn up leaving us stranded. 23 calls made to number supplied. No answer for 22 of them and then on the last call when answered told us we had been forgotten. This made us almost an hour late. Since returning I have attempted to obtain a refund. Just keep asking me for more detail. As if we weren?t stressed enough. Now they are making it impossible to get a refund. Very poor service and experience.”
“The driver on the journey from Naples Airport to the destination dumped us in the wrong square and could not wait to get away. He waved vaguely at a couple of streets. We had to ring the apartment and someone had to come and find us. We had already given him a ?10 tip which we regret. On the return pick up we spoke to the taxi firm and agreed to meet at a certain location. On the day no sign. We rang the taxi firm - closed, we rang HT - closed. Eventually we found the vehicle on the opposite side of the square.Altogether not impressive. 2 stars might be too generous”
“Everything ran wonderfully smoothly, except that, after picking us up from the airport, our driver made a stop and asked if we'd like an Efes. I asked him how much it would be, and he shook his head and waved his hand as if to say, 'All part of the service.' He returned with two cans of beer and two small bottles of water. Great, until, when he dropped us off, he held out his hand and demanded 300 lira for the drinks. My original plan was to get my Turkish money from the ATMs, but changed my mind and got a small amount of lira before our departure from the UK. Had I not done this, the experience would have been extremely embarrassing. Hence the 4 stars rather than 5.”
“Drivers are always v friendly Usually great English speakers Cheap and 100% reliable in faro to algarve journeys. Highly recommended Don't be put off by price.!”
“Very nice lady driver , that picked us up from the airport and took us to our holiday hotel on 24th September 2023 Nice gentleman that collected us from our hotel and took us to the airport on 1st October 2023 Thank you to both”
“I booked and have proof that they would pick me up from my hotel in Kremasti Rhodes.Whilst I was waiting I received a phone call telling me that I had ten minutes to get to the church for pick up else they would go without me I received no notification to this effect . I?m no spring chicken and had to lug my suitcase to the church .I?m glad to say they waited for me .But arrived rather red faced and hot and sweaty .I recognise the hotel was on a narrow road so the coach may not have been able to get down there but better communication should have been received from the Greeks”
“The service was great in the end but I'd like to suggest you provide more clarity of information when making the booking. I booked a shared transfer (Malaga to Marbella). I was travelling alone with a golf bag only and booked Pax + 1 Suitcase - it never occurred to me to think one bag would not include a golf bag. This caused all sorts of issues on arrival at Malaga which was eventually sorted out (for a supplement) but the problem would have been avoided if it stated in the T&C's that golf bags were not permitted.”
