Hilliers Jewellers Reviews

Name: Hilliers Jewellers
Address: 44 Linthorpe Road, Middlesbrough
Rating: 4.93

4.9 Rating 2,321 Reviews

99 %

of reviewers recommend Hilliers Jewellers

4.9

Based on 2,321 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

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Hilliers Jewellers 5 star review on 13th January 2026

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time and at a very competitive price! Top Marks!”

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Posted 5 years ago

“1st class service, excellent price for the watch, would definitely buy from Hilliers again, excellent.”

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Posted 5 years ago

“So happy with my watch and so much cheaper from hilliers, thank you”

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Posted 5 years ago

“Top quality item and service”

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Posted 5 years ago

“The watch arrived within two days. I am very pleased with the watch and with Hilliers”

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Posted 5 years ago

“Excellent service Bought a seiko maroon faced watch excellent quality product fast delivery will use again. Mike Gardner”

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Posted 5 years ago

“Very quick delivery great service all round”

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Posted 5 years ago

“The watch arrived on time. It was packaged professionally. Would recommend 10/10..”

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Posted 5 years ago

“Fast delivery, best products also beatable price compare to anywhere else! 👌🏽”

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Posted 5 years ago

“Great range, service and prices. Excellent communication throughout. Use this company with confidence.”

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Posted 5 years ago

“Emailed Hilliers to see if they could put myself and my grandson on a pendant, Could not see how they could do it but they did and the result made my wife cry with happiness”

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Posted 5 years ago

“Fantastic service ordered two Disney ornaments for birthday present they failed to show up but I was sent replacement by first class post Thank You”

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Posted 5 years ago

“Great price, speedy delivery”

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Posted 5 years ago

“Excellent service - ordered on line and item was delivered 2 days later”

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Posted 5 years ago

“great watch, delivery very quick, great service”

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Posted 5 years ago

“Excellent and fast service with good communication. Made a difference to which company we bought from that they offer a free adjustment service. My teenage son was really pleased with the Hilfiger watch and it fitted perfectly. Would buy from this company again”

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Posted 5 years ago

“Super price for a great product and very quick service too! What more could you ask for? Thank you Hilliers!”

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Posted 5 years ago

“Great customer service and assistance. As this was a surprise birthday gift i had to email Hilliers to ask questions regarding alterations etc should they be needed. Very helpful and informative and a very quick delivery. My brother was very happy with his gift, thank you”

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Posted 5 years ago

“Pro: Price is good Next day delivery (paid extra) Con: They resized the watch bracelet incorrectly They didn't stamp the warranty card They don't respond to emails”

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Posted 5 years ago

Hi John, My apologies that the watch was altered incorrectly. We certainly don’t wish for any customer to have an order received which has been altered incorrectly. We hope that the partial refund we are applying covers any costs to have your watch adjusted locally. As to the comment that we don’t respond to emails, we currently are running on much lower staff levels due to the Covid-19 outbreak and it is taking a little longer than normal to reply to customer enquires. We have responded to your email a little over 24 hours after it was received. We do try our best to reply within a few hours however due to the staff shortages at the moment this isn’t always possible. I hope that you can understand the pressures Covid-19 has caused and things are unfortunately not running as smooth as they generally would. If you have any further issues please feel free to contact us.

Posted 5 years ago

“Fantastic service.”

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Posted 5 years ago

Hilliers Jewellers is rated 4.9 based on 2,321 reviews