Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,693 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,693 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“The lucky silver sixpence is just perfect! Good things really do come in small packages & this was just the gift I was looking for to celebrate a dear friends 75th birthday……He’s a master farrier - so what better than a quality gift from another master craftsman! Thank you! 5⭐️+”

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Posted 4 years ago

“Would highly reccommend. Great service. Very fast delivery even with engraving Thank you Hersey & Son”

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Posted 4 years ago

“Sehr schnelle Lieferung, gute Qualität, leider der Zoll sehr hoch”

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Posted 4 years ago

“Bought as a gift. I am very impressed with the quality of the keyring. Thank you!”

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Posted 4 years ago

“Very prompt delivery and the product was engraved exactly as requested - very pleased”

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Posted 4 years ago

“Bought a silver mussel eater as a Valentine's gift. It is exquisite! Such a small item, so beautifully crafted. I will definitely be back for more unique items. So pleased I made this choice.”

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Posted 4 years ago

“I bought a pair of modern styled candle holders for a silver wedding anniversary present. Nice company to deal with and they were beautifully presented and safely packed. Delighted with the items and would return to buy again.”

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Posted 4 years ago

“Super fast service. I now have two beautiful silver pieces of jewellery from Hersey & Son. The hammered silver ring is even more lovely on than the picture depicts.”

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Posted 4 years ago

“Excellent people to deal with and the bangle is a quality item”

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Posted 4 years ago

“The service was absolutely fabulous, ordered with engraving and here within 4 days”

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Posted 4 years ago

“British craftsmanship and great customer service. I ordered for my sister in law’s 60th birthday and wanted something that was not from a big box retailer. She was absolutely delighted with her bracelet and I definitely will order from Hersey again ……including for myself!”

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Posted 4 years ago

“Excellent communication and customer service,top quality jewellery”

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Posted 4 years ago

“Was pleasantly surprised by the quality of the product and the packaging,excellent value for money.”

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Posted 4 years ago

“Excellent website. Fair choice of products. No tat which is good of course. Personalisation and delivery lead times seem impossible to beat. Overall Excellent.”

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Posted 4 years ago

“This bangle was just perfect beautifully made and the service was very good would use this company again.”

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Posted 4 years ago

“Bought a gents cuff bangle for my grandson 21st. Very pleased with the purchase. What I liked was it was from a silversmiths in London. From ordering to delivery only took a few days. Great customer service 👏”

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Posted 4 years ago

“Easy to contact, helpful, friendly, timely, , called back when they said, flexible on requests. if only all businesses traded like this. Will definitely be using in the future”

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Posted 4 years ago

We appreciate this review. We look forward to your next visit. Thank you very much HERSEY SILVERSMITHS

Posted 4 years ago

“Extremely prompt service and delivery. The necklace and engraving were even better than I could have imagined. I can't wait to give this as a gift!”

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Posted 4 years ago

We appreciate you taking the time to leave us a review. Thank you very much. HERSEY SILVERSMITHS

Posted 4 years ago

“Magnificent, nice, cooperative and quick delivery! Definitely a place to recommend Thank you so much”

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Posted 4 years ago

Thank you for taking the time to leave us a kind review. Much appreciated! HERSEY SILVERSMITHS

Posted 4 years ago

“Excellent service, very pleased with my item and real a traditional jewellers with good old-fashioned excellent customer service. I would recommend them.”

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Posted 4 years ago

We are glad you are pleased with your item. Thank you. HERSEY SILVERSMITHS

Posted 4 years ago

Hersey & Son is rated 4.9 based on 7,693 reviews