Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,467 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“this was my first order and i am very please with it. Just the perfect lenght i wanted.”

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Posted 2 years ago

“Fast and very good delivery bracelet excellent value”

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Posted 2 years ago

“I ordered an engraved bangle for my son. It came the next day, lovely quality and beautifully packaged - he loves it! Staff were very friendly and helpful on the phone too. Thank you”

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Posted 2 years ago

“Delighted with the bangles of which have recently purchased 4 Quickly dispatched and lovely packaging.”

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Posted 2 years ago

“Stunning bracelet and engraving delivered quickly thank you”

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Posted 2 years ago

“Kept me updated, delivery was improved from original information. Quality of the item, and engraving was top notch, well impressed 😎”

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Posted 2 years ago

“Great customer service - napkin hook received in a couple of days. Very well packaged and with a lovely engraved initial on it. Very pleased, thank you very much.”

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Posted 2 years ago

“I found the product on the web, it was just what I wanted at a reasonable price. Then as a bonus the staff I spoke with were very helpful, the service was fast and efficient and I received what turned out to be a lovely quality gift. Thank you.”

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Posted 2 years ago

“Beautifully engraved piece of jewellery. Good quality finish. Quick delivery. Will definately use this company again. Thankyou!”

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Posted 2 years ago

“We ordered a napkin clip, service was excellent, swift dispatch, quality item, and I intend to give it years of use.”

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Posted 2 years ago

“Lovely piece, weighty and well made. Always happy Hersey & son. Consistent, quality and quick!”

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Posted 2 years ago

“Unfortunately the script I chose when ordering was not the one that arrived. A fundamental part of my order. I did not have time to return as it was a present. Personally I could not order again due to lack of confidence”

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Posted 2 years ago

Thank you for your review, we apologise that the font was not has you had requested. We would have been happy to assist you with this and will contact you directly.

Posted 2 years ago

“I brought a bracelet for my son birthday present and he wore is for one day indoors and the name has worn of it I took it off straight away looks cheap I just couldn't believe it as I brought of here before kids bracelet for the same son never had a problem with it but sadly it got lost that's why we thought we would get him another one from the same place but not as good this time round I'm not happy with the product.”

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Posted 2 years ago

Thank you for your review and we apologise that the engraving is not as you expected. If you could please return the bracelet to us, we will email you separately to arrange this. With many thanks Hersey Silversmiths

Posted 2 years ago

“bought a money clip, excellent quality very good price and solid silver compared to the designer models I was looking at. Arrived promptly and packaged very well”

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Posted 2 years ago

“Lovely well made and pure quality very pleased with my order swift delivery too highly recommend”

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Posted 2 years ago

“Extremely good quality produced extremely quickly.”

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Posted 2 years ago

“When it comes to silver jewellery, Hersey's is just the best for quality, price and beauty. I have ordered so many different pieces of silver jewellery for myself and my friendsf rom Hersey and Son's”

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Posted 2 years ago

“I made a 2-item purchase for my fiance's family member's upcoming birthday. Both arrived together within days of ordering - and this had to cross the ocean. I couldn't be happier with how they look! I bought an ankle bracelet and a birthstone bracelet - both are beautiful. I know they're going to be well-received and loved. Thank you so much! I highly recommend Hersey & Son.”

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Posted 2 years ago

“This curb chain is very well made and I am delighted with it.”

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Posted 2 years ago

“Stunning piece”

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Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,467 reviews