Heating Controls Online Reviews

Name: Heating Controls Online
Rating: 4.90

4.9 Rating 4,698 Reviews

100 %

of reviewers recommend Heating Controls Online

Company Reviews

Metrics

Info

4.9

Based on 4,698 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

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Heating Controls Online 5 star review on 10th August 2026

Anonymous // 01/01/2019

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“Having never heard of this company before I was a bit unsure about ordering from them. Added to that was the fact that the price was incredibly low - less than half that from other online retailers. But their reviews were good and the price SO low I thought I'd give them a try - despite needing the part PDQ. I placed the order then emailed their customer services department for confirmation of delivery timescale and if tracking could be provided. They responded promptly and politely and even changed delivery destination last minute so I could be sure to be in to sign. It arrived next morning before 10am and I received emails and SMS messages informing me of when it would be delivered. It works perfectly and is the exact part I wanted. Absolutely perfect buying experience!”

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Posted 11 years ago

“Really easy to order, delivery allowed me to choose a neighbour or safe hiding place at home so no "we tried to deliver but you weren't in" problems. Very happy with the service, thank you!”

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Posted 11 years ago

“Excellent service with a very fast delivery service”

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Posted 11 years ago

“Absolutely brilliant service...goods arrive quickly and well packaged and the prices are very competitive....no problems at all....”

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Posted 11 years ago

“Quick and efficient service at keen prices. Constant updating of order and delivery status to be commended.”

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Posted 11 years ago

“Excellent service and quick delivery”

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Posted 11 years ago

“Excellent quick service. Item was well packed and arrived on time. Highly recommend.”

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Posted 11 years ago

“I found the website easy to use, the price was considerably cheaper then the other sites I viewed, the overall service was great and was kept informed of delivery at regular intervals (email and text) right up to the time it was delivered during the time slot that was allocated. I would recommend Heating Controls Online to everyone.”

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Posted 11 years ago

“Good price, quick delivery. Would use again”

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Posted 11 years ago

“Efficient speedy service”

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Posted 11 years ago

“Delivered the next day and didn't ask or pay for that service so very happy. Well packed so had no damage. Will use again.”

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Posted 11 years ago

“Excellent service from web site layout to checking out and delivery of goods.”

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Posted 11 years ago

“Absolutely fine!”

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Posted 11 years ago

“The price was competitive, and delivery was very quick although l did use Express Delivery. The only fault was with the delivery company who left the parcel on the ground in the open air when they were instructed where to leave it.”

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Posted 11 years ago

“Fast reliable service, frequent updates as order progresses through delivery cycle.”

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Posted 11 years ago

“Excellent service from ordering to delivery of goods!”

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Posted 11 years ago

“Excellent service would highly recommend.”

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Posted 11 years ago

“Ordered programmable radiator valves - paid for the premium amount for delivery but the items were delivered late. The packs ( all 6 of them) had the wrong valves enclosed. It cost me another £80 to go to the local merchants for the correct parts. I went back on to the website to get the telephone number to inform them that the valves were wrong. The number had been removed and the advice was to contact by email. Would not reccomend this company!!”

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Posted 11 years ago

We are sorry you are dissatisfied with the service, but we would like to clarify some points. You paid for Saturday delivery, and received them on Saturday, so they were not delivered late. The driver was held up slightly and missed the original ETA, but you still received the delivery you paid for. The packs contained the valves you ordered, this was not an error on our part. Due to Staff sickness we had to temporarily remove the telephone number from the website, but if you had emailed us we would have happily swapped the valves over for you.

Posted 11 years ago

“Ordered a Danfoss motorised valve for Saturday delivery, communication for delivery was excellent, price was cheapest anywhere. All round great service.”

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Posted 11 years ago

“Our Horstmann three channel controller was not functioning correctly and kept reverting to default mode every time the lights flickered. Our heating system needs a 3 channel controller (Heat, Circulator and Water) The Horstmann fits the bill and is also easy to replace as all wiring is to a separate backplate. I went on line after being quoted a substantial amount by my normal supplier. Heating controls came in at £72.00 plus VAT. standard three day postage was a further £3.50. I was very pleased to receive my controller at 11am the next day. Thirty minutes later it was installed and fully programmed. Excellent product, excellent service.”

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Posted 11 years ago

Heating Controls Online is rated 4.9 based on 4,698 reviews