Heathfield LED Reviews

Name: Heathfield LED
Address: Unit O, Westmead Industrial Estate, Westmead Drive, Swindon
Rating: 4.75

4.8 Rating 190 Reviews

94 %

of reviewers recommend Heathfield LED

Company Reviews

Metrics

4.8

Based on 190 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01793 863409

Email:

online@heathfieldled.co.uk

Location:

Unit O, Westmead Industrial Estate, Westmead Drive
Swindon
SN5 7YT

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Heathfield LED 5 star review on 13th March 2025

D Beardsmore

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. Difficult to find tube bulbs available. Second order got lost in the post and was sorted straight away with no fuss or difficulties.”

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Posted 4 months ago

“Light bulbs promptly dispatched and working ok!”

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Posted 4 months ago

“I ordered a water heater and received a prompt confirmation of dispatch, which suggested the timing of the delivery would be at my convenience. The company use a courier service, which is where the chain of communication failed. I should have received my order the next day, but in the end, it took 2 weeks. Having chased it up several times, it was eventually returned to Heathfield and then delivered to me! The product is working fine now, although the connection leaked until the installer added washers (not a fault with the heater), and was a fair price.”

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Posted 4 months ago

“Website is easy to use, great product, quick delivery, I've used this company a couple of times now, and never had an issue, always been great service.”

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Posted 4 months ago

“Got the exact light I required at a good price, and delivered on time”

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Posted 5 months ago

“Client very happy with colour match on an antique lamp. Prompt service too.”

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Posted 5 months ago

“Good range and great delivery, well packed delicate items. Communications about order and delivery all fine.”

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Posted 5 months ago

“Couldn’t get a replacement fluorescent tube for my under cupboard light. Found this online and the service was excellent. Arrived on time and very well packaged. Would definitely use again.”

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Posted 5 months ago

“I bought the electric hot air heater at a really good price, it arrived on time, and it works beautifully - what more could I want.”

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Posted 5 months ago

“Some of the tubes arrived broken but I was credited promptly. Will definitely use again”

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Posted 5 months ago

“Excellent product—lightweight, easy to install, and very affordable. It comes in a wide variety of sizes to suit any need. Highly recommended!”

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Posted 5 months ago

“The ordered lamps were despatched quickly and arrived in good time. A good price and a good service.”

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Posted 5 months ago

“Amazed that what I wanted was available, it arrived in a few days and most importantly, it worked!”

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Posted 5 months ago

“The packaging used to protect our bulb was exceptional. Ensured that the bulb arrived safely.”

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Posted 5 months ago

“Fluo tubes are not easy to find now, these guys have them. Fairly priced, quickly posted and very very well wrapped.”

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Posted 5 months ago

“All excellent as difficult striplight to find.”

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Posted 5 months ago

“SPAMMER, KEEPS PESTERING YOU FOR A REVIEW. Wanted a bulb for my laval lamp, they claim their R39 bulb is compatible. No its not, its around 6mm taller and actually touches the bottle. This may affect the operation of the lamp, esp cooling and may cause a fire hazard. Avoid buying anything from them.”

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Posted 5 months ago

Hi Kenneth, We're truly sorry to hear about your experience with the R39 bulb. We would have loved to have sorted this out for you straight away if you only had phoned our customer service department. We would've offered a full refund or sent you a replacement that's more suitable for your lamp!! Appreciate your feedback, and we look forward to the opportunity to better serve you in the future. Best Regards Heathfield LED

Posted 5 months ago

“Very good service.”

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Posted 5 months ago

“Easy to use website, quick postage will use again”

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Posted 5 months ago

“Very good service and they stand over there lamps”

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Posted 5 months ago

Heathfield LED is rated 4.8 based on 190 reviews