Heathfield LED Reviews

Name: Heathfield LED
Address: Unit O, Westmead Industrial Estate, Westmead Drive, Unit O, Westmead Industrial Estate, Westmead Drive, Wiltshire
Rating: 4.82

4.8 Rating 485 Reviews

96 %

of reviewers recommend Heathfield LED

Company Reviews

Metrics

4.8

Based on 485 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Heathfield LED 5 star review on 16th February 2026

Kelly Cox

Heathfield LED 5 star review on 13th March 2025

D Beardsmore

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the product and the service - also a competitive price!”

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Posted 1 day ago

“Fast efficent service. supply the best products”

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Posted 2 days ago

“Jack was very helpful sorting out an order when it arrived damaged and arranged immediately for a replacement to be sent. I’d definitely buy from them again.”

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Posted 3 days ago

“The LED downlight supplied has a 210 mm cutout, which does not match the 225 mm cutout advertised on your website. Sent email asking for replacement or refund and there is no response. Bit disappointed and wondering if it is worth using online ordering at all.”

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Posted 3 days ago

“Quickly located item from previous order. Prompt delivery.”

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Posted 1 week ago

“I've tested a couple of your GKS KED coloured lamps. They look stunning! Looking forward to light up the whole bunch in a couple of weeks for a home party.”

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Posted 1 week ago

“I have just started using these halogen GU10 lights and the first one is fine and working very well. The full proof will only come when it's longevity is established but presently I am very happy with the purchase.”

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Posted 1 week ago

“Excellent product, well packed and delivered quickly.”

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Posted 1 week ago

“I have been totally satisfied with the service. The order was dispatched quickly and, as it happened, I needed to call with a query. They could not have been more helpful. I would definitely use this company again.”

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Posted 2 weeks ago

“Ordered some new bulbs for our cooker hood. Arrived quickly and well packaged. Unlike the ones we ordered from another well known online Will use Heathfield in the future for our lighting needs”

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Posted 2 weeks ago

“All good, would buy again. Rugid construction. Operating instructions cod be better if written in good English. Are the screws stainless steel? Great value for money”

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Posted 2 weeks ago

“excellent product , received quickly”

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Posted 2 weeks ago

“Always a prompt and speedy service.”

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Posted 2 weeks ago

“Thank you very much! I could not believe when the delivery arrived less than 24hrs after placing my order at 2pm 😃 I am also grateful for refunding one of the items without any discussion! Excellent retailer 👍”

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Posted 2 weeks ago

“Very helpful with a product query and subsequent order.”

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Posted 2 weeks ago

“items arrived on time, could not fault the service”

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Posted 2 weeks ago

“On my first order, the components were damaged and missing parts, but Jack arranged for replacements to be sent out with no hassle. I recently placed a further order, this time for the S-Lilley safer lamp holder switches. These items arrived promptly and as expected. However, whilst I appreciate the improved electrical safety, the middle plastic pin requires extra effort to push the bulb into the holder with some risk of the bulb breaking. That however, is a criticism of the product and not of Heathfield, so will not hesitate to purchase again from them.”

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Posted 2 weeks ago

“Excellent product, Speedily delivered, good price.”

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Posted 2 weeks ago

“Thank you for your email following my order for small strip lights for my picture lights, which arrived quickly and were perfect, I think I've had another lot from you previously. I know where you are, so when I need more, I will be in touch.”

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Posted 2 weeks ago

“Well packaged and good quality smart bulbs at an amazing price. They were delivered in a couple of days. Would definitely use Heathfield again.”

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Posted 3 weeks ago

Heathfield LED is rated 4.8 based on 485 reviews