Heathfield LED Reviews

Name: Heathfield LED
Address: Unit O, Westmead Industrial Estate, Westmead Drive, Unit O, Westmead Industrial Estate, Westmead Drive, Wiltshire
Rating: 4.83

4.8 Rating 534 Reviews

96 %

of reviewers recommend Heathfield LED

Company Reviews

Metrics

4.8

Based on 534 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Heathfield LED 5 star review on 16th February 2026

Kelly Cox

Heathfield LED 5 star review on 13th March 2025

D Beardsmore

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect product, to replace our bathroom light hopefully last us many uses”

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Posted 1 month ago

“Great service and products seems ok”

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Posted 1 month ago

“Arrived on time as promised but a tracking number would have been nice.”

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Posted 1 month ago

“Ordering was simple. Product arrived within a few days. Very smooth transaction. Will definitely keep company details for any future projects.”

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Posted 1 month ago

“5 star service and product”

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Posted 1 month ago

“competitive pricing and quick delivery. would def use again”

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Posted 1 month ago

“Very responsive and quick service. There was a small problem with one of the products and the team sorted it out in no time. Really pleased.”

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Posted 1 month ago

“Product received quickly and well packed and was the most competitive price. Great service.”

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Posted 1 month ago

“Good quick delivery”

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Posted 1 month ago

“Very happy with the product and the service - also a competitive price!”

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Posted 1 month ago

“Fast efficent service. supply the best products”

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Posted 1 month ago

“Jack was very helpful sorting out an order when it arrived damaged and arranged immediately for a replacement to be sent. I’d definitely buy from them again.”

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Posted 1 month ago

“The LED downlight supplied has a 210 mm cutout, which does not match the 225 mm cutout advertised on your website. Sent email asking for replacement or refund and there is no response. Bit disappointed and wondering if it is worth using online ordering at all.”

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Posted 1 month ago

Thank you for your feedback. You're absolutely right that the cutout size was listed incorrectly on our website, and we sincerely apologise for that error. When you brought this to our attention, we responded to your email, issued a full refund, and asked you to keep the product at no cost. We also corrected the listing to prevent the same issue for future customers. We're sorry if our reply didn't reach you — occasionally emails can end up in spam or junk folders. If there's anything further we can help with, please don't hesitate to contact us at orders@heathfieldled.co.uk.

Posted 2 weeks ago

“Quickly located item from previous order. Prompt delivery.”

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Posted 1 month ago

“I've tested a couple of your GKS KED coloured lamps. They look stunning! Looking forward to light up the whole bunch in a couple of weeks for a home party.”

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Posted 1 month ago

“I have just started using these halogen GU10 lights and the first one is fine and working very well. The full proof will only come when it's longevity is established but presently I am very happy with the purchase.”

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Posted 1 month ago

“Excellent product, well packed and delivered quickly.”

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Posted 1 month ago

“I have been totally satisfied with the service. The order was dispatched quickly and, as it happened, I needed to call with a query. They could not have been more helpful. I would definitely use this company again.”

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Posted 1 month ago

“Ordered some new bulbs for our cooker hood. Arrived quickly and well packaged. Unlike the ones we ordered from another well known online Will use Heathfield in the future for our lighting needs”

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Posted 1 month ago

“All good, would buy again. Rugid construction. Operating instructions cod be better if written in good English. Are the screws stainless steel? Great value for money”

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Posted 1 month ago

Heathfield LED is rated 4.8 based on 534 reviews