Heathfield LED Reviews

Name: Heathfield LED
Address: Unit O, Westmead Industrial Estate, Westmead Drive, Unit O, Westmead Industrial Estate, Westmead Drive, Wiltshire
Rating: 4.83

4.8 Rating 685 Reviews

96 %

of reviewers recommend Heathfield LED

Company Reviews

Metrics

4.8

Based on 685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Heathfield LED 5 star review on 16th February 2026

Kelly Cox

Heathfield LED 5 star review on 13th March 2025

D Beardsmore

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my light bulbs OK, upon opening the first G10 bulb from a pack of sealed pack of 10 it was faulty and didn't work, tried a second bulb from the pack and it worked fine, hope the remaining 8 are OK but time will only tell, disappointing first experience but hopefully the rest of the pack should be fine.”

Helpful Report

Posted 1 month ago

“I ordered capsule led lamps which were delivered quickly and well packaged and was pleaased . As i was needing to order 20w Halogen G10 Lamps I automatically looked for them on the Heathfield site .I found an item but Had a query I neded answered before i ordered a pack of ten .I submitted two questions via the website but never received an answer. Not a very good practicee.”

Helpful Report

Posted 11 months ago

“I ordered a water heater and received a prompt confirmation of dispatch, which suggested the timing of the delivery would be at my convenience. The company use a courier service, which is where the chain of communication failed. I should have received my order the next day, but in the end, it took 2 weeks. Having chased it up several times, it was eventually returned to Heathfield and then delivered to me! The product is working fine now, although the connection leaked until the installer added washers (not a fault with the heater), and was a fair price.”

Helpful Report

Posted 1 year ago

“The incorrect light fittings were sent. Following advise from Healthfield, I contacted the supplier by email. After a week and no reply, I emailed again. A week later and no reply I contacted Heathfield. The problem was then rectified and the replacement light fittings were installed.”

Helpful Report

Posted 1 year ago

“Prompt delivery, but web site confusing with different size bulbs (78mm & 117mm) on same page. Ended up with wrong size and had to re-order.”

Helpful Report

Posted 1 year ago

Heathfield LED is rated 4.8 based on 685 reviews