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Hearing Aid UK Reviews

4.6 Rating 630 Reviews

93 %

of reviewers recommend Hearing Aid UK

Company Reviews

4.6

Based on 630 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Hearing Aid UK :

Hearing Aid UK offer free impartial advice about hearing aids and the options available on the market and with a network of over 200 audiologists provide a fantastic service at prices up to 40% off the high street.

Visit Website

Phone:

0800 567 7621

Email:

info@hearingaid.org.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mr Heron visited with the intention of testing my hearing but unfortunately this was impossible because of severe waxing. He has advised on where I can get this probem solved. I found Mr Heron helpful and friendly and hope to see him again when the problem mentioned is solved.”

“listened and totally understood, caring and very helpful and prices are great..”

“Stephen was very professional & reassured us we would have the same arrangement as we previously had with Hidden Hearing all we need to do if any problems just to give him a call. We also have a five year warranty where as previously the warranty was 2years. Mrs Helen Moore & Mr Richard Moore”

“I have had my Hearing Aids now for 12 months, and still are pleased with them, also the 12 month review which was carried out by Hugh Masterson, who is a very professional and a person who makes you feel very comfortable, thank you Hugh for you service.”

“The information I requested from Hearing Aid Org. is very interesting and, I feel unbiased. Therefore I shall take my inquiry into purchasing up to date hearing aids further with them.”

“My enquiry to you was passed onto David Qulliam. Not answered to date and no other contact or magazine sent. Aid fantastic but no service since. purchase in September 2020”

"Hello, Mr Greenhalgh, I have gone through your case notes and spoken to your audiologist Mr Quilliam. When he last saw you, he said that you appeared to be very happy with how you were hearing and your review seems to confirm this. This was at a follow-up service appointment after your hearing aids had been fitted. Since then we have not had any contact from you, nor has Mr Quilliam. If you want to book a service appointment then please call Mr Quilliam directly or if you have lost his details then just give us a call at head office on 0800 567 7621. Usually, we would have followed up with you six months later whether we heard back from you or not, just to make sure you were getting on OK, however, the pandemic happened and the official guidance was for us to respond to service requests but not to actively contact people to book them in, in order to minimise contact with vulnerable people. With regard to the part where you say "Not answered to date and no other contact or magazine sent.", I am not too sure what you mean here as we have no magazines to send out, that is not something we offer, so I wonder if it might have been a different company that you asked for a magazine?" Let me know if we can assist you with anything else. Kindest Regards, Kimberley Bradshaw - Hearing Aid UK HQ

“I have only read your internet information which I found useful and intend contacting Hearing aid shortly to arrange a hearing test”

“Telephone call led to hone meeting with local audiologist and going through their advice.”

“Excellent. He was sympathetic with my issues, knowledgeable and seems to have suggested a suitable repalcement for my aids that should resolve my issues”

“Your hearing aid guide gives a clear and candid insight into the range of hearing aids on the market and useful tips on what to look for to meet individual requirements.”

“HearingaidUk provided a prompt response to a request for a hearing aid guide. However the ability to pursue a hearing assessment was unsuccessful as there was not an available audiologist within a 40min drive of my location in County Durham which was disappointing.”

“Useful information and advice when I first contacted them. Quick and pleasant service from start to finish. Really pleased with my hearing aids and the price!”

“Brilliant service from the first call to the audiologist - who came to my home. Professional and affordable. Plus, I can now hear so bonus!”

“Carl visited me last Monday. Nice bloke pleasant manner and very informative. Micro suctioned my ears and carried out comprehensive hearing test. I placed an order and he is coming back next Monday to fit me up. Have had hearing aids for years and current ones are past their use by date and are driving me (my Wife and our friends potty) so I am looking forward to all the up to date technology, should improve my life (and theirs considerably.)”

“Very helpful”

“Good prices, good service, come to the home to”

“I have decided I would like some better hearing aids but have put it off, as it seems such a minefield. However reading the downloaded consumer guide from the Hearing Aid Org it has helped to clear my mind a lot about what is available and what to avoid so not ready to proceed to the next step.”

“Good honest impartial information”

“Exceptional service and saved myself nearly £1700 on my aids compared to other companies”

“thank you for everything I wanted to know was explained clearly which helped me in my choice.”

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Hearing Aid UK is rated 4.6 based on 630 reviews