Hearing Aid UK Reviews

Name: Hearing Aid UK
Address: Hearing Aid UK Ltd9 Lower Bank RoadFulwoodPrestonLancashire, Preston
Rating: 4.64

4.6 Rating 776 Reviews

93 %

of reviewers recommend Hearing Aid UK

Company Reviews

Metrics

Info

4.6

Based on 776 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Hearing Aid UK :

Hearing Aid UK offer free impartial advice about hearing aids and the options available on the market and with a network of over 200 audiologists provide a fantastic service at prices up to 40% off the high street.

Visit Website

Phone:

0800 567 7621

Email:

info@hearingaid.org.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was referred promptly to Durham Hearing Specialists whom I found first class. I tried three different private audiologists and their knowledge and professionalism was far superior to the others. I am now considering the Unitron Moxi B7-R”

Helpful Report

“It was brilliant at the beginning but I would be grateful for more follow-up from the local audiologist, as I am still having some difficulty with hearing some people even when they are close to me, and also find some of the Bernafon instructions difficult to understand.”

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“The initial contact was excellent Booking seem less The consultatant professional , thorourgh and passed on excellent information . Now the poor bit , the aids I paid a £800+ deposit on in order to trial were faulty / didn't meet my needs . Hence had to return to return them . The alternative aids I had expressed an interest in were not available and I have a full diary for several weeks . It was agreed a refund would be forthcoming . I await a call to confirm this .”

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“All done. Quick, polite and efficient”

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“Your hearing aid dispenser was both polite and friendly.”

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“I have had the hearing device for seven months. As a "middleman" you did a good job in connecting me to a local practitioner. He and she were attentive and helpful, I couldn't and didn't, ask for more. The hearing aid itself is better than I could get on the NHS but it isn't perfect. It does allow me to join-in two and three-way conversations that I had stopped trying to do. The device does more than I want or need. I am 84 and male. A disappointing choice on the "menu" is the "Rain" function; it doesn't diminish the sound, it increases it to gale force ten that drowns-out all else. The restaurant setting doesn't reduce the background noise. Impact noises are magnified out of proportion; I will hear a pin drop but not hear a quiet voice. It make what was impossible, possible but it isn't the real thing. That is something gone for ever methinks. This is, currently, the next best thing.”

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“YOUR AUDIOLOGIST CANCELLED MY TEST DUE TO STAFF PROBLEMS AND HAS RESCHEDULED FOR THE 05 12 2-23 AT 2-3 PM”

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“The hearing aid was delivered today, and it seems o be excelent”

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“Great service, booking & arrangement for the home visit hearing test was effortless. The audiologist was very helpful and recommended the best hearing aids based on the degree of my hearing loss. Thank you once again David Quilliam.”

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“So far the initial contact has been good all the way through. Perhaps this survey has been sent slightly early as I have yet to see a consultant or have a hearing test.”

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“The audiologist who contacted me today to arrange a home visit was polite and helpful on the phone and answered my queries positively.”

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“Unfortunately no one phoned back after the first attempt, but very responsive second time around. Have made an appointment but no e-Mail or text confirming such.”

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“I was contacted by an audiologist very quickly and made an appointment for a home visit which resulted in getting new hearing aids. So far the service has been very good.”

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“Fine to have the hearing test which seemed to cover all the points. Helpful to have a home visit but the quieter surroundings were no help in getting a good test of aids. Felt pressured into choosing a recommended manufacturer or a limited selection.”

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“A little blip when one of my emails went unnoticed, but otherwise quick and helpful responses. Contact with local audiologist arranged promptly and the information given so far has all been clear and useful.”

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“So far, so good. Yet to have my audiology appointment but I have been contacted and the appointment is made”

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“Helpful so far.”

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“The information I requested from Hearing Aid Org. is very interesting and, I feel unbiased. Therefore I shall take my inquiry into purchasing up to date hearing aids further with them.”

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“I have only read your internet information which I found useful and intend contacting Hearing aid shortly to arrange a hearing test”

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“HearingaidUk provided a prompt response to a request for a hearing aid guide. However the ability to pursue a hearing assessment was unsuccessful as there was not an available audiologist within a 40min drive of my location in County Durham which was disappointing.”

Helpful Report

Hearing Aid UK is rated 4.6 based on 776 reviews