Hearing Aid UK Reviews

Name: Hearing Aid UK
Address: Hearing Aid UK Ltd9 Lower Bank RoadFulwoodPrestonLancashire, Preston
Rating: 4.64

4.6 Rating 776 Reviews

93 %

of reviewers recommend Hearing Aid UK

Company Reviews

Metrics

Info

4.6

Based on 776 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Hearing Aid UK :

Hearing Aid UK offer free impartial advice about hearing aids and the options available on the market and with a network of over 200 audiologists provide a fantastic service at prices up to 40% off the high street.

Visit Website

Phone:

0800 567 7621

Email:

info@hearingaid.org.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Useful information and advice when I first contacted them. Quick and pleasant service from start to finish. Really pleased with my hearing aids and the price!”

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“thank you for everything I wanted to know was explained clearly which helped me in my choice.”

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“EVERYTHING AS YOU WOULD EXPECTWHEN DEALING WITH ON LINE BUSSINESS VERY EFFIECENT IN THIER MANNER AND SPEED DELIGHTED”

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“Very helpful. The brochure download made my enquiries easy. Questions answered clearly. Very understanding of my COVID isolation.”

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“Open and professional. All makes of product and fully costed. Excellent hearing test. What more could you ask for?”

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“It was not David so your request is not a good sign of the companies professionalism”

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“Very easy, friendly and professional so far.”

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“I found the details interesting but have not been able to find out about hearing aids available yet because of the COVID restrictions. I will book a hearing test once the restrictions are lifted as I’m sure hearing aids will make a big difference”

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“Informative , down to earth”

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“I purchased a pair of Re sound M&RIE rechargeable aids which now appear to be working ok, I had a problem with the charger not working properly in as far as when the hearing aids were put on charge they wouldn't always connect to enable the charging, they had to sent back for replacement. The phone app works well but it's a shame it doesn't work with my nearly new Samsung A40 phone to enable me to stream calls. All in all I'm quite happy with my hearing aids, only time will tell !!”

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“Have read this companies ideas on supply of hearing aids, and the comparisons with other companies. I’m going to give them try with my next set.”

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“My enquiry was dealt with on the same working day and i had a useful discussion before being referred to a local hearing aid professional. The experience was very helpful.”

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“David very helpful, but my name I'd Gillian not Margaret - this does not give me confidence - what else could you get wrong?”

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Hi Gillian, Firstly, thank you for your review of the service you were provided and we are glad David was helpful. Secondly, we are sorry for the error. Unsure how this has happened, but there is no excuse and we apologise. Kindest Regards, Hearing Aid UK Team.

“The instruction - both verbal and written was average until Curtis Bailey attended and corrected the settings and gave good instruction.”

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“I contacted Hearing aid because I was dissatisfied with my present supplier .I found Hearingaid to be quick on the response and available to discuss matters with.”

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“Booking in appointments and keeping to time are much appreciated qualities, thank you. I enjoyed an attentive service from your advisor and felt that I paid a fair price. I am very pleased with the rechargeable hearing aids and especially the way they work with my phone an television, the latter has significantly increased my enjoyment of the television. There tends to be a slight ‘clash’ between my iPad and iPhone when they both try to connect at the same time, with Covid I have not been able to fix a routine follow up!”

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“Your agent was very polite, courteous and prompt with his visits to assess my hearing, the return to fit the hearing aid, and then for the follow up check a month later. I am very pleased with my hearing aid; not only do I get fewer complaints from my wife, but I am hearing wonderful birdsong that I apparently haven't heard for years!! The only frustration was the erratic functioning of the agent's computer which left me twiddling my thumbs more than once. Thank you.”

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“Responded quickly to query, arrived on time for appointment and has new hearing aids one week later. Main reason to contacting is one thousand pounds cheaper than local Heariny Aid shop”

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“An informative and easy procedure so far. Am awaiting the home visit and,fingers crossed, I'll recieve hearing aids that work unlike NHS aids”

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“I felt a lot of confort for the wise advice I got. Thanks”

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Hearing Aid UK is rated 4.6 based on 776 reviews