Healthful Pets Reviews

Name: Healthful Pets
Address: 12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN, Northwich
Rating: 4.90

4.9 Rating 2,434 Reviews

98 %

of reviewers recommend Healthful Pets

4.9

Based on 2,434 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

01565740777

Email:

hello@healthfulpets.co.uk

Location:

12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN
Northwich
CW9 7TN

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Healthful Pets 5 star review on 21st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website and reasonable prices”

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Posted 8 years ago

Thank you for your review - we appreciate your support.

Posted 8 years ago

“I ordered on a Friday for 1-3 day Royal Mail delivery, it arrived the following Thursday.”

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Posted 8 years ago

I am sorry to hear your parcel took longer that expected. As your order was placed at 4.30 on Friday it did unfortunately miss the cut off for that day as the post is generally processed at 4 pm each day and earlier for courier deliveries. Your item was therefore dispatched on Monday. With Black Friday weekend this would have slowed the post services down as Royal Mail first class is typically 1-2 days, but on occasions can be slower. So unfortunately you received your item after 3 days. I can only apologise for this.

Posted 8 years ago

“Easy navigating their website to find the product I wanted and it was in stock. Purchasing was very easy and speedy. Delivery time was as stated. All in all, a seamless internet shopping experience”

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Posted 8 years ago

Thank you very much for your review, we are glad you had a good shopping experience!

Posted 8 years ago

“I phoned for some advice about my dog who had some issues with her eyes and ears. Kay was extremely helpful and suggested some supplements that could help. I looked on the website and was impressed by the variety of quality products for sale. I made an order which arrived the following day. Overall an excellent service. I will definitely be using them again.”

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Posted 8 years ago

Thank you so much for your lovely review Catherine, it was our pleasure to help you!

Posted 8 years ago

“First class service from browsing website to ordering to delivery time. Very pleased will be ordering from Healthful Pets again😁”

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Posted 8 years ago

Thank you very much - we look forward to hearing from you again.

Posted 8 years ago

“Fab service. Super easy to order. Great communication and super fast delivery.”

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Posted 8 years ago

We are glad you are happy with your purchase Jackie, thank you for the review.

Posted 8 years ago

“Fast delivery. Good price.”

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Posted 8 years ago

Great to hear - thank you!

Posted 8 years ago

“What an excellent company. They offer a wide range of goods and their service is outstanding. The even researched some information on an issue relating to one of my dogs and emailed me back. I will continue to use them over any other pet company because of their products and personal touch. Thank you Healthful Pets.”

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Posted 8 years ago

Wow thank you so much for your lovely review - it is very much appreciated!

Posted 8 years ago

“I ordered on Monday at 2.45 and received my order on Tuesday lunchtime. Can't get quicker than that. I also phoned regarding a query and the person was very pleasant and helpful. I'll definitely be using them again.”

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Posted 8 years ago

Thank you very much Patricia, we are glad you are happy with your purchase and experience with us.

Posted 8 years ago

“Easy website to navigate and item priced competitively. Delivery was really quick also. They included 2 samples of shampoo/conditioners for our wee Cavalier which was such a lovely touch, thank you. Will use again and highly recommend 😁”

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Posted 8 years ago

Thank you so much for your lovely review - this is great to hear! Enjoy your samples! :)

Posted 8 years ago

“Great price and amazing delivery . Received very quickly and well packaged.”

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Posted 8 years ago

Thank you Evelyn - great to hear.

Posted 8 years ago

“Great price and excellent delivery, very fast and well packaged , thank you.”

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Posted 8 years ago

Thank you for your great feedback Evelyn.

Posted 8 years ago

“Very efficient service. Great to get natural products for my cats.”

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Posted 8 years ago

We love supplying our natural products. Thank you for the review.

Posted 8 years ago

“Sensible website, fast delivery, well-packaged product and product met my expectations. A positive experience.”

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Posted 8 years ago

We are glad you had a positive experience, thank you for your feedback.

Posted 8 years ago

“Super fast next day delivery. Ordered on the Friday didn’t expect it to arrive until the Monday but was pleasantly surprised to receive it on the Saturday.”

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Posted 8 years ago

Glad to hear you got your order quickly Jennie - thank you for your review.

Posted 8 years ago

“Excellent products fast service thank you”

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Posted 8 years ago

Great to hear Julie - thank you.

Posted 8 years ago

“Always helpful and orders arrive quickly, was recommended to your company and i would recommend you to others”

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Posted 8 years ago

We are glad that you would recommend us, thank you very much Ellen.

Posted 8 years ago

“By contacting me personally when I neglected to include my full address for an order I placed. That..... and very speedy service!”

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Posted 8 years ago

Thank you very much for your review - we always double check these things as they are so easy to miss!

Posted 8 years ago

“Great item and very quick to send!”

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Posted 8 years ago

Thank you Victoria.

Posted 8 years ago

“The ordering process was easy and quick. My order arrived within 4 days.”

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Posted 8 years ago

Glad to hear your order arrived in time, thank you for your review.

Posted 8 years ago

Healthful Pets is rated 4.9 based on 2,434 reviews