Healthful Pets Reviews

Name: Healthful Pets
Address: 12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN, Northwich
Rating: 4.90

4.9 Rating 2,525 Reviews

98 %

of reviewers recommend Healthful Pets

4.9

Based on 2,525 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01565740777

Email:

hello@healthfulpets.co.uk

Location:

12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN
Northwich
CW9 7TN

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Healthful Pets 5 star review on 22nd August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery. No hassle. Thank you”

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Posted 8 years ago

Many thanks for taking the time to leave this review. It is appreciated. Glad you have been happy with everything as customer service is very important to us. Regards Kay

Posted 8 years ago

“Very quick delivery, not see any noticeable change as yet but I'm very hopeful, will buy more in the future as it helps to keep my mastiffs nose moisturised”

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Posted 8 years ago

Hi Susan. Thanks for leaving this review. Some feedback is the product works very quickly and for others it takes a bit more time. Call me if you would like to discuss anything. Regards Kay

Posted 8 years ago

“delivery on time with plenty of helpful information enclosed”

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Posted 8 years ago

Many thanks for taking the time to leave this review. It is appreciated. Glad you have been happy with everything which is what we like! Regards Kay

Posted 8 years ago

“The customer service/support is amazing! Nothing is too much trouble. Very quick response to my query really friendly and really care about the quality of your shopping experience. I placed my order in the early hours of Friday, my order was dispatched first thing, received my order on Saturday morning, brilliant service and my dogs loving both packs of chews. Thank you Kay for your conscientious assistance throughout.”

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Posted 8 years ago

Hi Julia. Many thanks for leaving this lovely review and this is so kind of you to take the time. We always do our best so it is nice to hear feedback like yours. I am especially glad that your dogs liked the Healthful Pets treats. I know my two labs do as well. If I can help further then please ask. Regards Kay

Posted 8 years ago

“My dog has digestives issues but tolerates and enjoys the Soopa dental sticks in different flavours. I also ordered the Himalayan ruff bone (large) which pieces started to break off after approx. 10 minutes, some would have been sharp had she swallowed any. I asked my vet who said not to give them to her, so it’s back to antler chews.”

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Posted 8 years ago

Many thanks for leaving this review. I am very sorry to hear about the Ruff Bone. I will contact you privately about this.

Posted 8 years ago

“Excellent product, fast delivery, well packaged and fair price.”

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Posted 8 years ago

Many thanks for taking the time to leave this review. It is appreciated. Glad you have been happy with everything which is what we like! Regards Kay

Posted 8 years ago

“Product was very good”

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Posted 8 years ago

“Excellent! I am a new customer and will be returning Customer service - took the time to make contact and could work out from the order other products that I usually buy. Stocks products that I use. Very quick delivery time and DPD are also very good - they deliver to me quite a lot so they are mindful of the dogs”

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Posted 8 years ago

Thank you so much for your lovely review Pauline, it really does mean a lot to us. We are glad we could help and look forward to hearing from you in the future :)

Posted 8 years ago

“I've only been using for a week, but already my dog seems more comfortable. His paws are a little softer, so I will keep using.”

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Posted 8 years ago

Thank you so much for the review Jackie, we are glad your dog is more comfortable with this products :)

Posted 8 years ago

“Competitive prices, quick dispatch and delivery.”

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Posted 8 years ago

Many thanks for leaving this review; this is appreciated. I do try and keep prices as competitive as possible and glad that to hear that your order arrived promptly. We try and dispatch all orders received by 4pm each day and on the whole Royal Mail is pretty good! Thank You. Kay

Posted 8 years ago

“love the meds and quick service”

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Posted 8 years ago

Many thanks for leaving this great review. It is appreciated. Glad you like the service as excellent customer service is very important to me. Also pleased to hear you liked the products.

Posted 8 years ago

“It's tough these days to find truly natural chemical free products you can safely use on your pets. To find this company was a real find. Not only that once I had placed my order I realised I had forgotten an item, I telephoned & they added it to the same order, which meant no postage, & still dispatched it promptly. Excellent products & excellent service. Keep it up 👍👍👍👍👍”

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Posted 8 years ago

Many thanks Jane for this fantastic review. I am so pleased to hear this as this is exactly why I set the business up; to have a one-stop-shop for all natural pet products. Excellent customer service is very important to me as well. I shall look forward to speaking to you again in the future. Thank You. Regards Kay

Posted 8 years ago

“Easy to order - prompt delivery 🚚”

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Posted 8 years ago

Many thanks for this review, it is really appreciated. Glad you found everything easy to order and that delivery was timely. Regards Kay

Posted 8 years ago

“I bought flea stuff for the house and the instructions weren’t clear. However they checked their information and with the manufacturer which was very helpful. I appreciated their effort to answer my query. Thank-you.”

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Posted 8 years ago

Hi Helen. Many thanks for leaving this lovely review. We are always here to help where we can and most suppliers are pretty good at coming back to us, which is good. Hope the product works and feel free to get back in touch if you have any further questions. Regards Kay

Posted 8 years ago

“The Mercola pet eye supplement is a great product which I have been using for several years now for my westie terrier. I haven't purchased it before from Healthful pets but certainly shall do so in the future. Also, lots of other super 'stuff' on their website which I shall certainly buy in the future. AND - great packaging - just enough to ensure product's safety and NO unnecessary frills and excess padding - WELL DONE and thanks - Heather”

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Posted 8 years ago

Hi Heather, many thanks for your lovely review. Glad you like Dr Mercola Eye Support. The whole Mercola range is excellent. Thank you for your feedback on the packaging, we do pride ourselves on packing our orders well as we have learned the hard way as the postal system is very unforgiving! Feel free to call me if you would like to discuss anything. Kay

Posted 8 years ago

“Fantastic service and great products”

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Posted 8 years ago

Many thanks for leaving this great review. Glad you like the product range, and very pleased that you are happy with our service. We do try and offer the best service we can as our customers are very important to us. Thank you. Kay

Posted 8 years ago

“Order came within 24 hours and was a lot cheaper than the same products that are available elsewhere”

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Posted 8 years ago

Many thanks for leaving this great review. We do try and keep prices competitive and fast delivery is also very important. Thank you.

Posted 8 years ago

“Great products, speedy delivery”

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Posted 8 years ago

Many thanks Claire for leaving this great review. Glad you like the products and the fast delivery. We endeavour to get all order out the same day as I know this is important to customers.

Posted 8 years ago

“I used Healthful Pets for the first time, as my usual provider was out of stock of supplements for one of my dogs. A Google search showed HP also stock Dr Mercola products and they are cheaper than my previous provider! The person taking my phone order was very courteous and the order was received the next day. I will be using them as my regular provider for these supplements in future.”

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Posted 8 years ago

What a lovely review! We are so happy that you are satisfied with our service and you are pleased with your products. We look forward to hearing from you in the future :)

Posted 8 years ago

“Excellent service, fab products all in one place to make it easy to buy healthy treats and alternative therapies for my dog. Pleased I found them”

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Posted 8 years ago

Many thanks for leaving this 5 star review; it is great to hear. Glad you liked being able to find a range of healthy options all in one place. If I can help at all, then please just ask. Regards Kay

Posted 8 years ago

Healthful Pets is rated 4.9 based on 2,525 reviews