Healthful Pets Reviews

4.90 Rating 497 Reviews
98% of reviewers recommend Healthful Pets
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12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Courier
delivery methods
Next Day
average delivery time
on-time delivery
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
Under an hour
queries resolved in
"Haven't received my product yet. Where the h....ll is it??? So can't write a review."
Posted 1 year ago
Hi Margaret I am sorry you have not received your product which was dispatched on Monday. Andrea will be calling you to check we have the correct delivery address for you and discuss this with you. This review was the first time we knew there was an issue.

Royal Mail 48 is normally very good and can take 1-2 days. However it can in certain circumstances take longer and Royal Mail themselves state 2- 4 days which would be tomorrow.

We take customer service very seriously and we want to ensure all customers get their orders in a timely manner.
Posted 1 year ago
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"As of 12 noon on 5 June, I've still not received my 24 hour delivery order"
Posted 1 year ago
I am very sorry to hear this. We aim to despatch on the same day all orders received by 3.30. Most of our ours are sent via Royal Mail. RM 24 aims to deliver within 24 hours but this can take longer. If you can please contact me then I can investigate this. Our number is: 01565 740777.

Thank you. The Healthful Pets Team
Posted 1 year ago
Healthful Pets is rated 4.90 based on 497 reviews

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Alice, Customer Support