Healthful Pets Reviews

4.90 Rating 494 Reviews
98% of reviewers recommend Healthful Pets
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12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Courier
delivery methods
Next Day
average delivery time
on-time delivery
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
Under an hour
queries resolved in
"I ordered on a Friday for 1-3 day Royal Mail delivery, it arrived the following Thursday."
Posted 1 year ago
I am sorry to hear your parcel took longer that expected. As your order was placed at 4.30 on Friday it did unfortunately miss the cut off for that day as the post is generally processed at 4 pm each day and earlier for courier deliveries. Your item was therefore dispatched on Monday. With Black Friday weekend this would have slowed the post services down as Royal Mail first class is typically 1-2 days, but on occasions can be slower. So unfortunately you received your item after 3 days. I can only apologise for this.
Posted 1 year ago
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Healthful Pets is rated 4.90 based on 494 reviews

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Alice, Customer Support