Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.70

4.7 Rating 27,354 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 27,354 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

enquiries@hauteflorist.co.uk

Location:

Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough
Halifax
HX3 5AX

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Haute Florist 5 star review on 26th April 2024

3483

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best flowers ever definitely recommend couldn’t be happier with my purchase”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic 5-star rating! We truly appreciate your kind words about Haute Florist. We're thrilled to hear that you think our flowers are the best ever and that you couldn't be happier with your purchase. Your recommendation means the world to us!

Posted 3 months ago

“Perfect 🥰 excellent service”

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Posted 2 hours ago

“Thé bouquet was a gift, delivered exactly on time and the recipient was thrilled with the 'fabulous flowers'”

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Posted 3 hours ago

“First order with Haute and will be ordering again. Quick delivery, beautiful flowers”

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Posted 3 hours ago

“Great prices, beautiful flowers and easy order process”

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Posted 10 hours ago

Thank you so much for taking the time to rate Haute Florist with four stars! We truly appreciate your feedback and are thrilled to hear that you found our prices to be great, our flowers beautiful, and our order process easy. At Haute Florist, we strive to deliver the best service possible, and your positive experience means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us. Once again, thank you for choosing Haute Florist and for your valuable review. We hope to have the opportunity to serve you again soon! Best regards, Rosie

Posted 7 hours ago

“Flowers didn't last 2 days. Contacted them directly, submitted pictorial evidence but they tell me there is nothing they can do. Poor customer service and I won't be using them again and will be telling friends not to use them.”

Helpful Report

Posted 12 hours ago

Dear Donna, thank you so much for taking the time to share your feedback about your experience with Haute Florist. We truly appreciate your honest review and valuable input regarding the flowers not lasting as expected. We apologise for any inconvenience caused. We understand your frustration in not receiving the desired resolution even after contacting us directly and providing evidence. We are genuinely sorry for the disappointment you have faced and for the poor customer service you encountered. This is not the level of service we aim to provide to our customers. Your feedback is extremely important to us, as it helps us improve our services and ensure customer satisfaction. I have contacted you via email. Best wishes, Ellie

Posted 11 hours ago

“Flowers looked good and healthy, plus a tasteful mix”

Helpful Report

Posted 22 hours ago

Dear Lorraine, thank you so much for taking the time to rate Haute Florist with 4 stars. We truly appreciate your feedback and are delighted to hear that you were pleased with your floral purchase. We are thrilled to know that the flowers looked good and healthy, as well as the tasteful mix they offered. Your kind words mean a lot to us, and they continue to motivate our team to deliver the best possible floral arrangements. Once again, we appreciate your support and hope to serve you again in the future. Warm regards, Katie

Posted 12 hours ago

“Everyone LOVES their bouquets!!! Thank you!!”

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Posted 23 hours ago

Thank you so much for taking the time to give Haute Florist a fantastic 5-star rating! We truly appreciate it. Once again, thank you for your kind words and for choosing Haute Florist. We look forward to serving you again in the future! Best regards, Rosie

Posted 12 hours ago

“Amazing quality of flowers. Delivered and excellent quality of customer service. Easy to order.”

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Posted 1 day ago

Dear Marie, thank you so much for taking the time to give Haute Florist a 5-star rating! We truly appreciate your support and positive feedback. We are glad to know that ordering from us was easy for you. Providing a seamless and convenient experience is one of our top priorities, and we are delighted to have met your expectations. Once again, thank you for choosing Haute Florist and for your wonderful review. We look forward to serving you again in the future! Best regards, Rosie

Posted 12 hours ago

“Delivered the next day as promised. Thank you”

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Posted 1 day ago

Dear Sharon, thank you so much for your wonderful 5-star rating of Haute Florist! We truly appreciate your support and are thrilled to know that you are satisfied with our service. Delivered the next day as promised. Thank you for choosing Haute Florist for your floral needs. Warm regards, Katie

Posted 12 hours ago

“Good service and communication”

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Posted 1 day ago

Thank you so much for taking the time to rate Haute Florist with such a generous 4-star rating! Your feedback means a lot to us and we truly appreciate your support. Once again, thank you for choosing Haute Florist. We are here to assist you and provide the highest quality floral arrangements whenever you need them. We look forward to serving you again in the future! Warm regards, Tom

Posted 12 hours ago

“Odering was very easy and straightforward.”

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Posted 1 day ago

Thank you so much for your fantastic 5-star rating of Haute Florist! We truly appreciate your support and are thrilled to hear that you had a wonderful experience with us. Ordering was very easy and straightforward, and we're glad that our process provided convenience for you. We're committed to delivering the best service, and it's customers like you who motivate us to keep doing what we love. Thank you once again for choosing Haute Florist, and we look forward to serving you again in the future!

Posted 12 hours ago

“Prompt delivery and the recipient was very Happy.”

Helpful Report

Posted 1 day ago

Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you were pleased with your experience at Haute Florist. Prompt delivery is something we pride ourselves on, and we're delighted to know that the recipient was very happy with their flowers. It means the world to us. Thank you again, and we look forward to serving you in the future!

Posted 12 hours ago

“Amazing service every time!! The most beautiful selection of flowers, I can say for sure there is something for everyone on this website.”

Helpful Report

Posted 2 days ago

Thank you so much for your delightful 5-star rating of Haute Florist! We are thrilled to hear that you had an amazing experience with our service. Providing the most beautiful selection of flowers is our top priority, and we are glad that you found something for everyone on our website. We appreciate your kind words and hope to serve you again soon! Warm regards, Rosie

Posted 1 day ago

“They were beautiful I chose the medium I did think they would be bigger bunch fur the money but Beautuful none the less”

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Posted 2 days ago

Dear Jayne, thank you so much for your amazing 5-star rating of Haute Florist! We truly appreciate your support and are delighted to hear that you found our flowers beautiful. We apologise if the medium-sized bunch did not meet your expectations in terms of size. Nonetheless, we are thrilled that you still found them beautiful. Your feedback is invaluable to us, and we will definitely take it into consideration to improve our offerings. We hope to have the opportunity to serve you again in the future with an even more delightful experience. Warm regards, Haute Florist Team

Posted 1 day ago

“Really beautiful and unique flowers delivered on time. The bouquet itself had those extra touches, really stylish and pretty. Haute kept me up to date throughout the process. This was my first time using Haute and would happily use again. The recipient was delighted.”

Helpful Report

Posted 2 days ago

Thank you so much for your wonderful 5-star rating! We are thrilled to hear that you were impressed with our beautiful and unique flowers. We take great pride in adding those extra touches to make our bouquets stylish and pretty. It's fantastic to know that you appreciated our efforts. We are also glad to hear that our team kept you updated throughout the process. Providing exceptional customer service is one of our top priorities. We are absolutely delighted to have had the opportunity to be a part of your first experience with Haute Florist, and we are even more thrilled that the recipient of the flowers was delighted! Thank you again for your kind words, and we look forward to serving you again in the future.

Posted 1 day ago

“My friend loved the flowers”

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Posted 2 days ago

Dear Karen, Thank you so much for taking the time to rate Haute Florist with four stars! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Please don't hesitate to reach out if there's anything else we can assist you with. We would be more than happy to help in any way we can. Thank you again for your support! Best regards, Rosie

Posted 1 day ago

“beautiful flowers.quick service!”

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Posted 2 days ago

Dear Ali, Thank you so much for taking the time to rate Haute Florist with five stars! We are thrilled to hear that you had such a positive experience with us. Once again, thank you for your feedback and for choosing Haute Florist. We truly value your support and look forward to serving you again in the future. Best regards, Katie

Posted 1 day ago

“I have been a loyal customer of Haute for quite some time now, and they have never failed to impress me. Their flowers always last a few weeks, and they are beautifully packaged and presented.”

Helpful Report

Posted 2 days ago

Dear Gavin, Thank you so much for your amazing 5-star rating of Haute Florist! We truly appreciate your support and loyalty as a long-term customer. Your kind words mean the world to us. Once again, thank you for your continued trust and for taking the time to share your positive experience. We look forward to serving you again soon! Best Regards, Rosie

Posted 1 day ago

“Easy to use and fairly priced”

Helpful Report

Posted 2 days ago

Dear Mandy, thank you so much for taking the time to give us a 5-star rating for Haute Florist! We truly appreciate your feedback and support. We're thrilled to hear that you found our service easy to use and fairly priced. Our team works hard to ensure a seamless and hassle-free experience for our customers, so it's great to know that we hit the mark. Once again, thank you for your kind words and for choosing Haute Florist. We look forward to serving you again in the future! Best regards, Rosie

Posted 2 days ago

“Great site, plenty of choice and easy to use. The flowers are always excellent”

Helpful Report

Posted 2 days ago

Dear Claire, Thank you so much for giving Haute Florist a 5-star rating! We truly appreciate your kind words and support. Your feedback means a lot to us and we hope to continue providing you with the same level of satisfaction in the future. Thank you for choosing Haute Florist! Warm regards, Rosie

Posted 2 days ago

Haute Florist is rated 4.7 based on 27,354 reviews